SaaS Metrics Articles

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Davis Nordell Davis Nordell
Updated on April 23, 2024

Cancel Anytime: The Subscription Economy Is Here to Stay, and Regulators Are Taking Note

If you run a SaaS startup, be sure you’re not running afoul of regulatory requirements.

Spandan Mahapatra Spandan Mahapatra
Updated on April 23, 2024

How to Embark on the Complex Journey Toward SaaSifying Your Business

Enterprises need to entirely reimagine their business models to better leverage data-driven AI in a way that delivers exponential value at scale.

Rami Essaid Rami Essaid
Updated on April 22, 2024

The Top 10 SaaS Metrics Every Founder Should Be Tracking

Having a solid grasp of your finances goes way beyond knowing your cash balance.

Thomas Falk Thomas Falk
Updated on April 22, 2024

Five Ways SaaS Businesses Can Succeed in an Era of Radical Change

As the world turns to cloud-supported work, the founders of new SaaS companies must embrace change, think big and target what’s missing in the market.

Hal Koss Hal Koss
Updated on April 22, 2024

MRR: A Guide to Monthly Recurring Revenue

What you need to know about the most popular metric in SaaS.

Misha Seltzer Misha Seltzer
Updated on April 20, 2024

Security or Productivity? For Businesses Using SaaS Platforms, It’s a Balancing Act.

CISOs, you’ve got a big job on your hands. Read on to learn about the threat and how to mitigate it.

Hal Koss Hal Koss
Updated on April 20, 2024

What Is a Net Promoter Score? Should Your Company Care About Its NPS?

What you should know about the controversial SaaS metric.

Image: Shutterstock
Nick Mehta Nick Mehta
Updated on April 20, 2024

Will the Economic Downturn Spark a New and Better Era of SaaS?

Previous tough times have improved SaaS. This time, it shouldn't be any different.

Image: Shutterstock / Built In
Adam Calica Adam Calica
Updated on April 20, 2024

The Customer Success Metrics That Keep Clients Happy

Tracking success is the key to client happiness. Here's what nine customer success teams keep a pulse on.

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Stephen Gossett Stephen Gossett
Updated on April 15, 2024

What’s the Best Way to Calculate Customer Lifetime Value (CLV)?

Machine learning has entered the chat.

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