Product Management Articles

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Jeff Link Jeff Link
Updated on April 27, 2024

How Intuit Brought a Personalized Experience Back to Tax Software

Chat bots are great at fielding tax questions. But what many users want is emotional support.

Omar Rabbolini Omar Rabbolini
Updated on April 27, 2024

How Long Does It Take to Build a Minimum Viable Product (MVP)?

Getting the timing right on your MVP is crucial, but how do you know when it’s ready? The answer to that question depends on what you’re looking to get out of it.

Quinten Dol Quinten Dol
Updated on April 27, 2024

What Does It Take to Become a Chief Product Officer (CPO)?

Two product team leaders describe how the industry has changed during their careers, and what it takes to lead.

Adam Thomas Adam Thomas
Updated on April 27, 2024

Great Product Managers Leverage Cognitive Bias

All humans are susceptible to cognitive biases. As a product manager, your job involves turning those weaknesses into strengths for the team.

Jason Cottrell Jason Cottrell
Updated on April 27, 2024

The 4 Tech Skills You Need to Stay Employable Far Into the Future

Basics, trends, data, and soft skills.

Casey Winters Casey Winters
Updated on April 27, 2024

How to Survive a Crisis, According to Eventbrite’s CPO

When the survival of your business is on the line, which tactic do you take? Which bullet do you fire? The answer is simple: all of them.

Jeff Link Jeff Link
Updated on April 27, 2024

Apple’s Former VP of Retail Is Building Enjoy, a Premium Delivery Service

Operating out of mini warehouses on wheels, Enjoy’s technicians will set your new gear up for you.

Joe Procopio Joe Procopio
Updated on April 27, 2024

How to Identify Customer Friction

Customer friction is any step in the customer experience that impedes the customer from buying the product, having success with the product, or finding value in the product.

Olivia Belitsky Olivia Belitsky
Updated on April 27, 2024

Frustrated Users? Their Errors Are Your Fault.

Here’s how to create intuitive user experiences.

Image: Shutterstock / Built in
Kevin Miller Kevin Miller
Updated on April 27, 2024

How to Deal With Uneven Agile Adoption Rates

The more digital the product, the more effective agile will be.

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