Despite astonishing technological breakthroughs, productivity has been relatively stagnant over the past two decades. Sussing out the reason for this stagnation offers a useful blueprint for future corporate investment.
When it comes to automation, people often adopt an us-versus-them mindset. We need to change that attitude if we want to unlock the potential of both our human and robotic workforce.
Businesses need to use smart automation processes to create intelligent teams of human-machine collaborators. Doing so will improve both employee experience (EX) and, ultimately, the bottom line.
