Machine learning can help companies understand if their strategies to keep customers and employees safe are working — while also continuing to foster growth.
Artificial intelligence and machine learning are set to seriously improve call center and chatbot experiences. Here’s the tech that’s coming online now and what to expect in the future.
The method is called the AI Sophistication Curve. For it to work, all you need is an understanding of the problem you’re trying to address and a team with basic software product deployment capabilities.
To ensure AI fulfills its potential, we must democratize the technology to avoid allowing it to be yet another driver of inequality. Here’s how we start.
