Top Operations & Support Jobs in Washington DC,

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams on system implementations, workflow design, testing, and adoption. Monitors adherence, performance dashboards, and operational metrics while identifying continuous-improvement opportunities and supporting corrective actions.

The Senior Director of Operations will streamline processes, manage projects, and enhance efficiency while overseeing administrative and operational functions within the firm.

The Assistant Building Engineer assists with maintenance and repair of building systems, ensures efficiency, and responds to emergencies under the Chief Engineer's supervision.

The eBilling Specialist assists with the implementation and mapping of clients in Aderant/eBilling Hub, minimizes rejections, monitors submissions, and supports collections for outstanding eBills.

The Organizational Change Management Lead drives the adoption of new processes and technologies, ensuring smooth transitions and sustained behavior change through strategic communications and stakeholder engagement.

Manage post-sale sponsor and exhibitor fulfillment for EEI events, coordinating registration, shipping, logistics, billing, digital and physical sponsor deliverables, exhibitor communications, and on-site support. Maintain asset libraries, fulfillment trackers, and exhibitor records; partner with Event Technology, Registration, Event Operations, and Accounting teams. Support lead lists and outbound prospecting and assist Member Engagement & Events team tasks as needed.

Serve as primary liaison to the Board of Trustees and executive leadership, plan and run board and committee meetings, prepare agendas/board books/minutes, administer board management systems, coordinate recruitment/onboarding and logistics, track governance metrics, lead governance projects, and support strategic governance initiatives with the VP & General Counsel.

Support daily field operations and contractor management for Capital Bikeshare; own invoicing and asset tracking; audit SLAs, analyze root causes using data, maintain city partner relationships, and drive continuous operational improvements and SOPs.

Provide Tier 2/3 systems administration for federal systems: manage servers, domain controllers, Group Policy, certificates, VMware, Azure, VPNs, patching, vulnerability scanning, and SOPs. Support data center and network infrastructure, create systems engineering documents, troubleshoot issues, and perform onsite maintenance twice weekly in Silver Spring, MD.

The Operations Manager oversees property management activities, manages budgets, vendor relationships, and ensures compliance for condominium associations, while delivering exceptional service.