Organizational Change Management Lead (Hybrid)

Reposted 22 Days Ago
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Washington, DC, USA
In-Office
120K-140K Annually
Mid level
Consulting
The Role
The Organizational Change Management Lead drives the adoption of new processes and technologies, ensuring smooth transitions and sustained behavior change through strategic communications and stakeholder engagement.
Summary Generated by Built In
About us: Navaide: Catalysts for a Stronger Tomorrow

At Navaide, we exist to empower organizations to evolve and adapt in a rapidly changing world. By combining human ingenuity with transformative technology, we develop innovative solutions that drive progress for the people and systems that strengthen our nation. Our mission is rooted in agility, scalability, and a commitment to exceeding expectations, ensuring impactful results for our clients and communities.

Position: Organizational Change Management Lead (Hybrid)Location: Hybrid — Must reside in the Washington, DC metro area (DC, Maryland, or Northern Virginia)How You Will Make an Impact:

The Organizational Change Management (OCM) Lead is responsible for driving the human-centered adoption of new processes, technologies, and operating models across large-scale enterprise transformation initiatives. This role partners closely with program leadership, delivery teams, business stakeholders, and end-user communities to ensure that transitions to new systems, data structures, and business processes are understood, embraced, and successfully adopted across the organization. The OCM Lead develops and executes communications, stakeholder engagement strategies, and training plans that enable smooth adoption and sustained behavior change.

Key Responsibilities & Duties:
  • Serve as the primary change leader for enterprise digital transformation programs, delivering consistent communication, stakeholder engagement, and user adoption support across business units and functional organizations.
  • Serve as a trusted change advisor for program leadership, command stakeholders, and end-user communities, helping them navigate process changes, technology enhancements, and organizational impacts.
  • Apply human-centered design and change management principles to ensure transformation efforts prioritize user needs, clarity of communication, and ease of adoption.
  • Develop and implement stakeholder engagement strategies, identifying change impacts, preparing messaging, and guiding users through process and system transitions to ensure adoption, compliance, and operational continuity.
  • Coach project teams and local change champions on communication best practices, readiness planning, and reinforcing new ways of workings.
  • Support senior leaders and sponsors in communicating priorities, reinforcing expectations, and championing adoption of transformation initiatives and continuous improvement goals.
  • Surface risks, change barriers, and user concerns early, delivering clear, actionable recommendations to sponsors and decision-makers.
  • Develop and deliver communications including leadership briefings, readiness assessments, FAQs, newsletters, training content, deployment communications, and end-user support materials.
  • Build, mentor and manage a network of change agents across departments, functions, and project teams to sustain adoption and reinforce desired behaviors.
Relevant Skills & Experience:
  • Prior DoD or Federal transformation experience (preferred).
  • Demonstrated experience leading OCM for SAP transformations (preferred).
  • Prior experience supporting large-scale organizational transformation or enterprise modernization initiatives.
  • Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
  • 3-5 years of Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
  • Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
About Navaide

Navaide is a mission-focused, woman-owned, 8(a), economically disadvantaged small business delivering advanced consulting services to federal government clients. We empower defense and civilian organizations to succeed by combining human ingenuity with cutting-edge technologies. Our work spans digital transformation, systems modernization, financial system optimization, and the strategic use of data, AI, and automation.

We support our clients by streamlining operations, modernizing complex legacy platforms, and driving improved decision-making. Our footprint includes active delivery across financial systems, acquisition platforms, and enterprise analytics. Navaide is proud to hold multiple strategic contract vehicles, including:

  • GSA 8(a) STARS III
  • OASIS+
  • GSA MAS (IT Schedule 70)
  • SeaPort-NxG
What We Offer

• Competitive compensation: $120,000 – $140,000 / year (commensurate with experience)

• Comprehensive benefits, including medical, dental, and vision coverage

• Flexible time off

• Professional development opportunities

• Company perks such as flex spending, wellness initiatives, etc.

• 401(K) matching

About Our Culture:

Navaide honors integrity, curiosity, diligence, and collaboration in everything we do. We believe in building strong relationships with our clients, communities, and teammates, united by a shared purpose of creating a stronger tomorrow. Navaide is proud to be an Equal Employment Opportunity employer.

Ready to Make a Difference?

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For more about us, please check out the following links:

About Navaide

Other Opportunities

Employee Benefits

Connect with us on LinkedIn!

Equal Opportunity Employer: Navaide is an EEO Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Skills Required

    • Prior DoD or Federal transformation experience
    • Experience leading OCM for SAP transformations
    • 3-5 years of experience leading change management activities for digital transformation
    • Experience supporting large-scale organizational transformation
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    The Company
    HQ: San Diego, California
    44 Employees
    Year Founded: 2016

    What We Do

    NavAide = Navigational Aide Throughout history navigational aids have been used in the art of directing vessels through uncharted territories. We are here to serve as aides and advisors. We help our clients face challenges and navigate complex transitions. We understand dynamic business landscapes and leverage proven development methodologies to bring cutting edge technology to our clients. We have experience with implementation of large-scale Commercial-Off-The-Shelf (COTS), Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) enterprise products, as well as development of custom software solutions to help our clients integrate and modernize legacy applications.  We can assist with any and all aspects of the implementation lifecycle, which include requirements gathering and analysis, design and blueprinting, development, testing, data cleansing, data migration, deployment, and post go-live sustainment. NavAide is proud to be an Affirmative Action and Equal Opportunity Employer. We evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status. We’re always looking for the best people who desire a meaningful and rewarding career. Contact us today for information on how to become a part of the team.

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