Top Operations & Support Jobs in St. Louis, MO

The Office Administrator supports project coordination and daily office operations. Responsibilities include serving as the visitor point of contact, coordinating meetings and events, maintaining facilities and supplies, managing vendor support, providing status updates, documenting meetings and action items, supporting professional engineer licensure management, and performing occasional Matterport site visits. The role requires strong organization, communication, multitasking, proofreading, problem-solving, and administrative service skills.

Provides first-line technical support to end users through tickets, phone, email, and remote sessions. Troubleshoots Windows, macOS, and Linux hardware and software issues; manages computer assets and inventory; supports LAN, VPN, firewalls, switches, routers, and servers; assists with Microsoft Office and enterprise applications; escalates complex issues through ServiceNow, Jira, or BMC Remedy; and contributes to infrastructure, upgrade, networking, and security projects.

Provides first-line help desk support for global customers, managing incidents, desktop support, proprietary applications, service tickets, SLAs, escalations, and customer communications. The role involves troubleshooting issues using technical documentation, dispatching service requests, maintaining detailed ticket records, monitoring systems, collaborating with specialists and engineers, and contributing to the knowledgebase.

Provides Level 3 technical support for enterprise digital applications across cloud and on-premises environments. Leads complex incident resolution, root cause analysis, monitoring, diagnostics, and customer communication. Collaborates with Engineering, DevOps, Product, and Sales teams to improve application stability, onboard clients, automate processes, and manage Incident, Problem, and Change Management. Requires participation in shift and on-call rotations.

Paid, in-person internship supporting nonprofit membership operations at the Missouri History Museum. Responsibilities include responding to member inquiries, updating CRM records, preparing mailings, making donor thank-you calls, drafting newsletters, assisting with member events, supporting board programming, engaging visitors, and distributing auction memberships. The role offers hands-on experience in donor relations, public engagement, communications, event coordination, and administrative operations.

Reviews account queues and determines appropriate actions for closures, settlements, and special-handling claims. Applies accurate coding, documentation, and status updates according to client workflows, regulatory requirements, and established procedures. Processes tasks within deadlines while meeting productivity and quality standards. Uses multiple software systems, communicates discrepancies, collaborates with internal teams, and participates in training and process improvement in a high-volume environment.

Provides administrative support for the U.S. Country Office, including scheduling meetings, managing communications, greeting visitors, handling mail, arranging travel, ordering supplies, supporting onboarding, maintaining employee photos in the HRIS, and assisting Human Resources, Legal, and senior leadership.

Provides confidential administrative support to the CEO and Board of Directors. Organizes meetings, prepares minutes and reports, coordinates projects and events, schedules appointments and travel, researches policies and regulations, monitors activities and budgets, responds to inquiries, and represents the CEO’s office when needed.

Sorts incoming USPS and inter-office mail, routes mail to recipients and departments, transports mail weighing up to 50 pounds, and maintains accountability for tracked deliveries through scanning and signatures. The role requires organization, attention to detail, communication skills, adaptability, basic Microsoft Office proficiency, and the ability to work outdoors in varying weather conditions.

Administers fundraising and donor management systems, maintains accurate donor records, processes gifts, manages integrations and permissions, and produces reports and dashboards. Supports fundraising campaigns, events, donor stewardship, registrations, sponsorship tracking, communications, and post-event analytics. Collaborates with Development and Finance teams to ensure data integrity, accurate reconciliation, efficient workflows, and strong donor service. The role also requires occasional evening and weekend support, event material handling, and minimal travel.