Top Operations & Support Jobs in St. Louis, MO

Provide hands-on field and remote technical support for hardware and software, perform installs and diagnostics on vehicles and trailers, train customers and OEMs, monitor product health, support pilots and pre-sales, and collaborate with Sales, Engineering, and Development teams to resolve issues and improve customer experience.

Review and revise property loss estimates (flooring, water mitigation, roofing, general construction) using Xactimate or similar. Validate scope, pricing, diagrams, and line items; manage review queue to meet SLAs; communicate with contractors and insurance reps; provide technical feedback and guidance to improve estimate quality.

Lead development, documentation, and standardization of project delivery processes for the Project Operations and Risk group. Drive process improvement initiatives, create process maps and job aids, coach process owners, manage prioritization and resourcing, and develop change management plans to ensure consistent adoption across regional operations.

Analyze and administer enterprise network and systems infrastructure: capacity forecasting, monitoring, CMDB integrity, change/incident/problem metrics (ITIL), support SOC helpdesk, document moves/changes, provide design/audit recommendations, and troubleshoot/resolve complex network and system issues.

Lead and manage academic and business operations for a virtual elementary school, ensuring programs meet state standards. Oversee and evaluate teaching and administrative staff, develop and implement Academic Improvement Plans, coordinate with teachers, families, and enrollment, ensure legal and special education compliance, track performance metrics, and support virtual learning technologies.

Review commercial loan files for completeness and regulatory compliance, examine collateral/title/UCC/insurance, identify and enter or remove covenant exceptions, ensure lien perfection, stay current on regulations, and assist with special projects.

Serve as strategic partner to the GM and NA leadership team to build the commercial operating system, lead forecasting and planning, deliver executive reporting and analytics, align demand with supply, improve commercial processes and enablement, support multi-channel performance and product launch readiness, and drive cross-functional initiatives to improve commercial performance.

Set vision and multi-year roadmap for Foundation and Network operational processes. Design, integrate, and continuously improve cross-functional processes and enabling systems; partner with senior leaders and IT to ensure alignment and adoption; lead change management, training, and governance; monitor process performance and drive data-informed improvements to increase efficiency, scalability, and effectiveness.

The Program Director oversees participant services, manages care team members, ensures compliance with standards, drives program effectiveness, and enhances participant experience while advocating for their needs.

Coordinate dispatch and scheduling for service technicians, confirm next-day calls, follow up on open jobs and parts, communicate with customers, vendors, warehouse and technicians, meet daily revenue goals, handle inbound calls, and support same-day dispatching.