Top Operations & Support Jobs in St. Louis, MO

Leads client service models and daily business operations for private wealth management teams. Supports Financial Advisors and Private Wealth Advisors with client relationships, reports, financial plans, meetings, communications, and follow-up tracking. Oversees support professionals, hiring, training, performance input, compensation tracking, business-plan execution, process efficiency, and firm initiatives. Requires extensive financial services experience, leadership ability, strong organizational and communication skills, and active securities licenses.

Provides remote technical support to branches, departments, and remote users by diagnosing and resolving video, phone, access, connectivity, password, and general system issues. Guides users by phone, documents interactions, prioritizes incidents, analyzes recurring problems, follows escalation procedures, and maintains accurate support records. Requires a professional remote workspace, high-speed internet, schedule flexibility, and strong communication and documentation skills.

Processes routine to complex commercial property and casualty insurance transactions for new and renewal business. Supports underwriting by screening transactions, applying rating elements, entering and validating policy data, processing endorsements and policy changes, maintaining documentation, resolving issues, and responding to agency and regulatory inquiries. Provides guidance to new underwriters and staff on rating, workflow, and underwriting support procedures.

Oversee complex property and casualty claims from reporting through settlement, including coverage interpretation, policy analysis, negotiations, resolution planning, documentation, and reporting. Serve as a client advocate and strategic advisor while coordinating with brokers, carriers, adjusters, legal counsel, and internal teams. Support training and process improvements, maintain claim data integrity, and align claim strategies with broader risk management objectives.

Provides bilingual English and Spanish Tier 1 helpdesk support by phone, email, and cases. Handles account and billing questions, device activation, system education, troubleshooting, cancellations, retention, and first-contact resolution. Documents customer interactions, de-escalates concerns, supports translation projects, and maintains strong customer relationships. The role requires remote-work readiness, secure home workspace, reliable internet, and familiarity with customer support technologies.

Provides client-facing technical support across computer systems, software, hardware, Microsoft 365, Entra ID, Windows Server, Active Directory, networks, VPNs, and related infrastructure. Owns issues from diagnosis through resolution, performs administrative and configuration tasks, documents solutions, communicates with users, escalates appropriately, and identifies automation opportunities to improve service delivery.

Processes consumer correspondence, researches and updates client account information, handles validation-of-debt requests, prepares reports and documentation, and responds to client inquiries. The role requires accurate data processing, adherence to procedures and regulatory requirements, confidentiality, strong organization, and proficiency with multiple computer systems. This is a full-time, in-person position working Monday through Friday in Earth City, Missouri.

Manages estate and account termination requests from intake through completion. Reviews documentation, identifies missing information, coordinates with client teams and custodians, tracks workflow status, researches questions, and maintains accurate records across business systems. The role also supports process improvement, documentation, stakeholder communication, and practical use of AI-enabled tools while balancing multiple long-running projects.

The Project Coordinator will assist in planning, scheduling, and tracking project timelines, coordinate resources, maintain project documentation, and communicate with stakeholders.

Provides front-office and office administration support, including visitor reception, telephone and EPABX operation, meeting and VIP visit coordination, mail and travel bookings, employee contact updates, vendor bill verification, access badge coordination, equipment issue reporting, and facilities management support.