Top Customer Success Jobs in Spokane, WA

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.

The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.

The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.

The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.

The Customer Success Manager will advocate for customers, manage relationships, collaborate with internal teams, and drive value through data analysis and product enhancements.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.

The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.

As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.

The Client Success Manager II role involves guiding clients through onboarding to the Segmint Data & Marketing platform, ensuring they achieve marketing goals and facilitating smooth handoffs to long-term management.

The Account Manager II serves as the main liaison for key clients, focusing on long-term partnerships, driving value, and expanding services through consultative account management and effective communication with stakeholders.

Manage and grow top direct-to-consumer ecommerce accounts, ensure successful use of Passport services, build relationships, coordinate cross-functional growth plans, collaborate with product/engineering, travel to client sites, and improve internal processes to drive retention and expansion.

Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

Lead a team of renewals professionals to optimize revenue and reduce attrition through negotiation, strategy development, and stakeholder collaboration. Manage forecasting and provide insights to enhance financial performance.

Manage a portfolio of clients post-implementation to drive adoption, retention, and growth. Use Gainsight and customer metrics to monitor health, deliver training and success programs, support renewals and upsells, advocate for customers internally, and collaborate cross-functionally to optimize client outcomes.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.