Top Operations & Support Jobs in San Diego, CA

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Provides confidential executive, finance, reception, office, scheduling, travel, Board, meeting, event, and stakeholder support for the CEO, CFO, and COO. Processes invoices and deposits, coordinates calendars and communications, prepares executive materials, tracks priorities, manages office services, supports governance activities, and coordinates events across multiple organizational sites.

Supports district operational excellence by analyzing performance and data quality, mapping processes, identifying efficiency opportunities, supporting technology deployments, conducting assessments, facilitating management reviews and training, and promoting continuous improvement. The role collaborates with district stakeholders, supports projects and strategic initiatives, monitors CAPA processes, and communicates deployment progress and best practices. It begins part-time and may expand to full-time as responsibilities grow.

Monitor production applications, alerts, integrations, and automated processes; triage and resolve application issues; investigate data problems; perform root cause analysis and approved corrections; document support procedures; communicate with stakeholders; and coordinate escalations with technical teams and vendors. The role also identifies opportunities to improve application stability, support processes, and user experience.