Top Operations & Support Jobs in San Diego, CA

Provide client service and operational support to Private Client Advisors: process account openings, money movements and trades; assist with client relationship maintenance, performance reporting, KYC/risk procedures, compliance documentation, and lead generation support while prioritizing daily tasks and fostering team culture.

Lead administration and optimization of enterprise Windows, Linux, and macOS systems; design and support cloud, identity, endpoint, and collaboration platforms; automate operations; troubleshoot complex infrastructure issues; manage upgrades, asset lifecycle, incident response, and mentor junior admins. Participate in on-call rotation and cross-team projects.

Participate in a multi-year IT rotation program across software development, QA, system administration, cybersecurity, analytics, infrastructure, and client support. Gain technical foundation, product knowledge, and enterprise perspective through hands-on assignments and cross-functional exposure. Relocate to San Diego and prepare for placement in a long-term IT role.

Investigate and manage workers' compensation and related commercial claims: gather facts, evaluate compensability and liability, estimate loss costs, negotiate settlements within limits, update files, and follow loss management techniques. Participate in training, mentoring, and on-the-job development.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Lead and manage classified IT infrastructure operations: administer Windows and RHEL servers, VMware virtualization, storage, networking, and cybersecurity posture (DISA STIGs, Nessus). Maintain classified development/integration environments, perform after-hours maintenance, and achieve required certifications (e.g., McAfee ePO).

Process and approve teller transactions, support daily branch operations and scheduling, resolve customer issues, promote digital banking, identify potential fraud, ensure compliance with policies, escalate concerns, and assist the branch manager in operational tasks while motivating the team to meet business objectives.

Document and map end-to-end GTM processes, produce structured BRDs and acceptance criteria, leverage AI to accelerate documentation, coordinate project delivery and testing, and support launches and user acceptance testing across cross-functional teams.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.