Top Operations & Support Jobs in San Diego, CA

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing scheduling and operational tasks, minimizing risk, and connecting customers with banking products and digital solutions. The role assists branch leadership, handles escalations, identifies fraud risks, maintains compliance with policies, and helps motivate the team to meet business objectives while delivering excellent customer service.

Supports document control, configuration management, and data management for engineering and program technical data. Maintains data integrity in PLM systems, coordinates workflow approvals and deliverables, manages records and metadata, supports program and engineering meetings, and provides user training. Interprets technical standards, engineering drawings, bills of materials, and change documentation while ensuring regulatory, quality, and records-retention compliance.

Provides phone-based customer support for Spectrum Video, Internet, Streaming, and Voice services. Resolves technical, billing, activation, and account issues; processes orders and updates; recommends upgrades; escalates complex cases and coordinates field visits. The role requires meeting sales activity goals, maintaining product knowledge, and delivering accurate, positive service in an office environment with holiday scheduling.

Leads West Coast digital workplace service delivery across Pfizer sites, coordinating employees, vendors, and AI-enabled support capabilities. Drives automation, self-service, remote-first support, vendor performance, service improvement, escalations, governance, and stakeholder adoption. Uses ServiceNow, digital experience data, and AI tooling to reduce recurring demand, improve colleague experience, manage exceptions, validate vendor billing, and support transformation across a global organization.

Investigates workers compensation and other commercial claims, determines liability and compensability, evaluates losses, estimates costs, confirms or denies coverage, negotiates settlements, manages claim inventories, communicates with policyholders, and maintains accurate files and reports. The role includes comprehensive training, mentoring, and required onsite attendance during training, with ongoing office attendance depending on location.

Leads global partner operations across 12 strategic service-provider partners, managing a team of four. Owns forecasting, pipeline health, prebuy and burndown programs, partner scorecards, MBO tracking, WorkSpan adoption, revenue assurance, and quarterly business reviews. Collaborates with finance, sales, regional leadership, and executives to resolve issues, improve partner performance, maintain governance, and support revenue growth.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Participate in a multi-year IT rotation program across software development, QA, system administration, cybersecurity, analytics, infrastructure, and client support. Gain technical foundation, product knowledge, and enterprise perspective through hands-on assignments and cross-functional exposure. Relocate to San Diego and prepare for placement in a long-term IT role.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Lead Cloudflare’s consumption strategy across go-to-market teams. Define consumption metrics, targets, roadmap, rules of engagement, and capacity-planning methods. Coordinate pricing, finance, product, sales, IT, and developer teams through launch and ongoing improvement. Guide field enablement, resolve cross-functional ownership and crediting issues, manage a specialist, and use AI tools to improve reporting and analysis. The role requires extensive GTM strategy or revenue operations experience, program leadership, sales planning expertise, and familiarity with usage-based business models.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.