Top Operations & Support Jobs in San Diego, CA

Investigates and resolves complex, high-severity property claims involving uninhabitable homes. Responsibilities include on-site inspections, coverage determinations, damage scoping, appraisals, payments, contractor and vendor coordination, emergency repairs, policyholder support, suspicious-loss referrals, catastrophe operations, quality control, mentoring, and acting as a technical resource. The role requires independent judgment, advanced claims expertise, extensive travel, and management of high-exposure claims.

Supports branch operations by processing and approving teller transactions, resolving customer and employee issues, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, makes banker referrals, handles complaints, and supports team performance. The role requires adherence to banking procedures, compliance controls, fraud prevention practices, and a schedule that may include most Saturdays.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Participate in a multi-year IT rotation program across software development, QA, system administration, cybersecurity, analytics, infrastructure, and client support. Gain technical foundation, product knowledge, and enterprise perspective through hands-on assignments and cross-functional exposure. Relocate to San Diego and prepare for placement in a long-term IT role.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Lead and manage classified IT infrastructure operations: administer Windows and RHEL servers, VMware virtualization, storage, networking, and cybersecurity posture (DISA STIGs, Nessus). Maintain classified development/integration environments, perform after-hours maintenance, and achieve required certifications (e.g., McAfee ePO).

Supports enterprise sales teams with Falcon Flex deal structuring, policy compliance, approval workflows, lifecycle management, financial modeling, and non-standard transaction reviews. Partners with Sales, Finance, Legal, Operations, and Alliance teams to evaluate commercial terms, margins, risks, and governance. Communicates deal recommendations and status while identifying process improvements and enhancing Salesforce CPQ workflows. Requires strong SaaS economics knowledge, analytical judgment, cross-functional collaboration, and experience using AI to improve business processes.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Provides confidential, high-level administrative support to the President and CEO, including complex calendar management, domestic and international travel coordination, expense reporting, executive communications, meeting and event logistics, records management, and operational coordination. The role requires discretion, strong organization, sound judgment, responsiveness, and effective collaboration with executives and stakeholders in a high-visibility environment.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.