Top Operations & Support Jobs in San Antonio, TX

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Provides front-line insurance support through calls, email, chat, and text. Handles policy endorsements, audits, updates, and complex customer inquiries across multiple carriers and states. Maintains accurate case documentation, follows regulatory and carrier requirements, identifies service trends, and supports cross-sell and retention efforts. The role also mentors agents, provides workflow feedback, and contributes to SOP improvements while maintaining high quality and timeliness standards.

Leads dispute modernization and process improvement initiatives from business-needs analysis through implementation, testing, validation, rollout, and change management. Serves as business architect and liaison between Operations and Technology, translating regulatory and organizational objectives into transformation roadmaps, requirements, KPIs, and measurable outcomes. Drives automation using AI/ML, RPA, BPM, and analytics; performs gap assessments, root-cause analysis, UAT, risk evaluation, and operational process optimization while advising senior stakeholders and mentoring teammates.

Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.