Top Operations & Support Jobs in San Antonio, TX

Leads enterprise IT and information management for a geographically dispersed WIC Overseas program. Oversees infrastructure, networks, systems administration, cloud and on-premises environments, cybersecurity, data management, end-user support, governance, compliance, disaster recovery, vendors, budgets, and technology modernization. Manages multidisciplinary teams and serves as the senior IT liaison to government and organizational stakeholders. The role requires extensive enterprise IT leadership, regulatory knowledge, and experience supporting complex or regulated environments.

Leads dispute modernization and process improvement initiatives from business-needs analysis through implementation, testing, validation, rollout, and change management. Serves as business architect and liaison between Operations and Technology, translating regulatory and organizational objectives into transformation roadmaps, requirements, KPIs, and measurable outcomes. Drives automation using AI/ML, RPA, BPM, and analytics; performs gap assessments, root-cause analysis, UAT, risk evaluation, and operational process optimization while advising senior stakeholders and mentoring teammates.

Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.

Supervises cash management operations by reviewing and balancing daily paperwork, auditing liabilities, maintaining customer and discrepancy files, generating records, and resolving imbalances. Reports inaccuracies to management, supports compliance with company procedures, provides customer service, and monitors operational effectiveness, route activities, and crew needs.

Leads complex, cross-functional business process transformation initiatives from assessment through implementation and benefits realization. Partners with senior leaders to improve efficiency, customer and employee experience, quality, risk management, and financial performance. Designs future-state processes, operating models, governance, controls, and performance measures. Conducts quantitative, financial, operational, and risk analyses using Lean Six Sigma, process reengineering, statistical methods, and workflow modeling. Establishes project governance, executive reporting, training, and sustainable continuous improvement practices.

Reviews and audits daily CMS paperwork, investigates cash imbalances, maintains customer and ATM discrepancy records, generates customer documentation, ensures compliance with company procedures, and supports operational supervision, route monitoring, and crew needs.

Leads technical operations for electronic security and audiovisual integration services. Oversees department strategy, staffing, training, quoting, project scheduling, resource allocation, budgets, P&L, revenue forecasting, quality assurance, and customer satisfaction. Partners with sales, finance, business operations, and other divisions to improve profitability and delivery. Manages personnel, operational standards, cross-territory collaboration, and support for multidisciplinary projects.

Paid 11-week rotational internship across administration, sales, operations, logistics, and purchasing. Interns complete departmental projects, collaborate on a group project, and present recommendations to senior leadership while gaining exposure to food distribution and supply chain operations.

Installs, configures, troubleshoots, repairs, and maintains computers, peripherals, telecommunications systems, LAN/WAN infrastructure, barcode readers, and related software. Provides technical support to users, manages incidents and service requests, coordinates vendor repairs, supports network and video conferencing services, maintains hardware and software inventories, and ensures system performance, licensing compliance, backups, and operational continuity.

Provides administrative support for a 24/7 operation, including call handling, calendar and travel coordination, timesheet and expense review, credential tracking, report distribution, mail, invoices, ID badges, office supplies, and support for field staff and program managers. Requires strong organizational, communication, computer, customer service, and problem-solving skills, along with schedule flexibility and the ability to obtain a security clearance.