Top Operations & Support Jobs in San Antonio, TX

Provide front-desk and administrative support for a campus: manage reception staff, route calls, greet visitors, process admissions inquiries, assist events and assessments, handle data entry, purchase orders, inventory, shipping/receiving, vendor paperwork, and general office supplies and maintenance coordination.

Manage multiple vehicle-washing/detailing locations, oversee labor, productivity, quality control, P&L and client relationships. Develop processes, maintain records, ensure safety, and drive team accountability.

Provides advanced technical support and troubleshooting for multiple SaaS products, serves as an escalation point, manages support tickets, and collaborates with engineering, QA, and product teams. Leads support initiatives, documents issues and solutions, improves processes, assists with installations, analyzes customer trends, and mentors junior staff. Requires strong communication, de-escalation, independent problem-solving, technical documentation, and system administration skills.

Provides first-line technical and customer support for Neumo’s cloud tax filing and document submission products. Troubleshoots access, email, computer, account, and portal issues; manages support tickets; monitors account errors and data anomalies; creates help documentation and procedures; tracks recurring issues; and collaborates with engineering, QA, and product teams to resolve problems and improve customer experience.

Analyze court workflows and judicial processes, document current and future-state requirements, and translate operational needs into software solutions. Lead workshops, stakeholder interviews, customer engagements, testing, configuration, demonstrations, training, and implementation activities. Create user stories and acceptance criteria in JIRA, support Product and Engineering teams, provide subject-matter guidance, and manage multiple concurrent projects while communicating effectively with technical and non-technical stakeholders.

Administer and improve the Agiloft CLM platform and its Salesforce Lightning integration. Configure workflows, fields, permissions, automations, templates, clause libraries, approvals and e-signature. Troubleshoot integrations and data issues, maintain data quality, provide user training and documentation, and translate legal, sales, and operations requirements into scalable configurations.

Remote contract role to administer and configure Salesforce and HubSpot instances. Perform flows/automations, validation rules, dashboards, basic config changes, and support internal Everpeak org. Requires US-hours availability, clear English communication, and proactive follow-up. Minimum 10 hours/week, capacity to ramp up.

Lead RevOps role supporting B2B clients: design strategic frameworks to improve data, technology, and processes; manage Everpeak colleagues and client expectations; execute internal projects; research and trial new software and AI. Part-time or full-time; must live within one hour of downtown Chicago.

Supports and enhances the organization’s SharePoint Online intranet and Microsoft 365 digital workplace. Responsibilities include SharePoint administration, content management, user support, troubleshooting, governance, permissions reviews, quality assurance, training, documentation, stakeholder engagement, and adoption initiatives. The specialist also supports migrations, identifies usability improvements, and stays current with Power Platform and AI-enabled Microsoft technologies.

Own Salesforce administration and optimize the broader revenue technology stack. Configure CRM objects, workflows, permissions, reports, dashboards, integrations, and data governance. Partner with go-to-market teams to translate requirements into scalable solutions, automate processes, improve routing and pipeline workflows, troubleshoot systems, and evaluate RevTech tools. Build actionable analytics, document processes, and contribute to long-term CRM architecture and continuous improvement.

Provide responsive customer support via email, chat, and community channels; learn product SKUs, inventory, and fulfillment flows; track shipments, handle returns, and coordinate with warehouses and logistics partners; and improve support workflows, FAQs, and documentation.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Manage and optimize intraday staffing and schedules for Customer Success teams. Produce forecasts, monitor phone/chat/case queues, adjust staffing in real time, drive SLA attainment, run trend analysis, develop dashboards and reports, coordinate cross-team contingency support, and communicate staffing risks and recommendations to leadership.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.