Top Operations & Support Jobs in San Antonio, TX

Provide high-volume borrower support by phone and other channels, assisting with lending applications, payments, refunds, and account questions. Own issues through resolution, document interactions, follow lending requirements, identify risks and recurring customer pain points, and collaborate cross-functionally on improvements. Use AI tools and customer support platforms to improve efficiency and outcomes while maintaining empathy, accuracy, privacy, and consumer trust. Weekend availability is required.

Leads revenue systems and operations initiatives across sales and RevOps, mapping commercial processes and converting requirements into AI-powered prototypes and scalable production solutions. Owns and improves the GTM technology stack, including automation and data management, while partnering with developers and senior stakeholders. Applies AI to automate work, improve productivity, and measure business impact across lead management, forecasting, CPQ, and order fulfillment.

Executive Assistant supporting the COO and CGO by managing complex calendars, priorities, communications, meetings, travel, events, presentations, and confidential information. The role coordinates executive and leadership activities, prepares materials and briefings, tracks decisions and follow-up actions, and ensures alignment across senior stakeholders. Success requires high autonomy, discretion, strategic judgment, exceptional organization, communication skills, and the ability to manage competing priorities in a fast-paced corporate and fitness-facility environment.

Provide technical support for Label Studio, troubleshooting installation, configuration, software, cloud, API, browser, and containerized-system issues. Diagnose root causes using debugging tools and logs, collaborate with Product, Engineering, and Customer Success, create documentation, improve support workflows, automate processes, and deliver structured customer updates.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

Leads a 150+ person outbound engagement organization responsible for case and campaign operations. Owns operational strategy, program development, performance targets, capacity planning, budgeting, workflow optimization, and launch readiness. Partners with cross-functional leaders across member experience, quality, compliance, product, analytics, and engineering to improve outreach outcomes, efficiency, quality, and member experience. Develops managers and supervisors while standardizing operating practices and scaling programs through data-driven experimentation and technology partnerships.

Complete, review, and document realistic Airtable workflows for AI training. Create and manage bases, tables, views, fields, records, relationships, automations, forms, interfaces, and integrations. Demonstrate Airtable use across project, product, and business operations workflows; evaluate the realism and accuracy of instructions; and identify efficient information-management approaches.

Manage a complex nationwide portfolio of commercial casualty claims, particularly construction-related, contractor liability, New York Labor Law, and excess exposures. Responsibilities include coverage analysis, investigations, reserves, litigation strategy, negotiations, claim resolution, and collaboration with defense counsel, underwriting, legal teams, brokers, and insureds. The role requires maintaining adjuster licenses, monitoring claim trends, ensuring regulatory compliance, and providing technical expertise on complex claims.

Manages the Legal team’s operational infrastructure, including matter intake, contracting workflows, privacy rights requests, data mapping, equity administration, corporate records, legal technology, dashboards, and vendor relationships. Partners cross-functionally with Sales, Finance, Procurement, People, Security, IT, and Product to streamline processes, maintain audit-ready records, support merger integration, and identify opportunities for automation and AI-enabled improvements.

Provides product support, training, education, and advocacy for patients, study participants, clinicians, and staff using Cala Health medical devices. Builds customer relationships, documents interactions, handles escalations, serves as a product subject-matter expert, gathers patient feedback, supports emerging business models, and collaborates with marketing, product development, sales, and territory teams.