Top Operations & Support Jobs in Salt Lake City, UT

Manage the full operation of a 322-home manufactured community, including budgeting, collections, leasing, occupancy, resident approvals, vendor relationships, maintenance, capital projects, and resident satisfaction. Lead a small on-site team, ensure legal and safety compliance, maintain community standards, resolve resident issues, and oversee home sales where applicable. This on-site role requires financial accountability, people leadership, customer-facing communication, and comfort working with contractors and trades.

Leads the revenue operating model for Account Executive, SDR, and Partnerships teams. Owns forecasting, pipeline management, capacity planning, territory design, quota setting, incentive compensation, annual planning, and operational cadence. Manages a team of RevOps managers and individual contributors, partners with senior sales leadership, presents analytical insights, and drives process, reporting, and AI-enabled efficiency improvements.

Leads analysts and software engineers supporting Clinical and Provider applications. Oversees application support operations, incident management, lifecycle maintenance, system performance, availability, vendor relationships, and SLA management. Partners with clinical, provider, operations, product engineering, infrastructure, and business stakeholders to prioritize work, improve workflows, and enhance provider and patient experiences. Manages hybrid onshore and offshore teams while fostering performance, accountability, and continuous improvement.

Reviews and validates contracts for accuracy, completeness, and compliance; enters and maintains data; supports dealerships and customers by phone and email; resolves inquiries; documents findings; collaborates across departments; and identifies process improvements while managing priorities independently.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Supports administration, configuration, security, troubleshooting, testing, integrations, and optimization of the Yardi platform. The role provides functional support to Accounting, Finance, Operations, Asset Management, Construction, and IT teams; manages access and SOX controls; uses SQL/YSQL for data validation; supports upgrades, releases, migrations, and implementations; and maintains documentation, testing evidence, and procedures.

Executes and monitors payment operations across deposit products, including ACH processing, settlement, ledger reconciliation, exception resolution, fraud monitoring, and issue escalation. Analyzes operational processes and payment data, recommends improvements, supports automation initiatives with Product and Engineering, tracks performance metrics, and maintains process documentation. The role also partners with banks, Finance, Compliance, Customer Service, and other teams to resolve payment issues and improve operational accuracy and efficiency.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Morgan Stanley’s 16-week paid Return to Work program in Sandy supports experienced professionals returning after at least two years away from the workforce. Participants begin January 18, 2027, receive training, mentorship, and professional development, and are placed in roles aligned with their expertise. Related opportunities include Financial Services Representative and Client Success Manager positions.

Own complex Tier 2 customer cases involving sales tax discrepancies, state notices, registrations, refunds, integrations, and API issues. Research authoritative tax sources, reconcile data, communicate clearly with customers, document solutions, reproduce product problems, and collaborate with Engineering. Candidates need either hands-on indirect tax experience or extensive experience mastering a complex customer-facing domain, plus SaaS support, research, data-querying, and technical communication skills.