Top Operations & Support Jobs in Salt Lake City, UT

Perform 1LOD transactional and supplier oversight testing, build and expand test scripts, analyze multi-source data, document findings, communicate risk implications, mentor and train analysts, and partner with stakeholders to ensure corrective actions and regulatory alignment.

Manage, verify, and audit digital mail and business documents, ensuring regulatory compliance and effective communication with clients and agencies.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, identifying financial needs, managing operational risks, resolving issues, and escalating concerns. Supports branch management with scheduling and daily tasks, while motivating employees and maintaining compliance with banking procedures, fraud prevention, risk management, and loss prevention policies. Requires customer service experience and availability for most Saturdays.

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers. Address billing, programming, and technical questions, resolve customer needs, and promote relevant products and services. This full-time remote role includes paid training, company-provided equipment, evening and weekend shift flexibility, and requires fluent English and Spanish, a dedicated home workspace, reliable wired internet, and residence in an eligible state.

Provide high-quality customer service for escalations and complex issues, investigate concerns, own resolutions within compliance, coach peers, identify process improvements, and maintain strong attendance and communication while working from a secure home office.

Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages, reserves; coordinate with counsel; prepare for trials/hearings; identify subrogation and SIU referrals; communicate with claimants and stakeholders; maintain claim file security and billing for outside/in-house counsel.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Provide high-volume phone-based technical support, troubleshoot hardware/software/network/access issues, document incidents in ServiceNow or similar ITSM, escalate complex problems, recommend process improvements, and follow security and privacy policies while working from a secure remote workspace.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

Leads aftersales performance across a Louisiana dealership territory by improving parts and service revenue, customer retention, satisfaction, and operational efficiency. Partners with dealer leadership, executes Customer Care & Aftersales initiatives, develops business plans, analyzes performance data, resolves customer concerns, and manages KPIs including NPS, service training, warranty processes, and EV compliance. The role requires autonomous decision-making, consultative influence, and frequent regional dealership visits.