CONTRACT PROCESSING ADMINISTRATOR
POSITION SUMMARY
Kornerstone provides Finance & Insurance products to automotive customers nationwide while delivering trusted administrative and risk-management services for dealerships.
We are seeking a driven and detail-oriented Contract Processing Administrator who is excited to grow, learn our business, and contribute to continuous improvement. In this role, you will ensure contract accuracy, support dealerships and customers, and maintain high-quality data within our systems. You will have opportunities to refine processes, expand product knowledge, and become a subject-matter expert — with strong training and team support.
This position is ideal for a proactive self-starter who takes initiative, thrives in a fast-moving environment, and enjoys helping elevate the team.
Pay starts at $18.00/hour.
DUTIES AND RESPONSIBILITIES
- Review and validate contract submissions for completeness and compliance
- Enter, update, and correct data in internal systems with strong accuracy and focus
- Provide timely and professional support to dealerships and customers by phone and email
- Take ownership of inquiries from start to finish, ensuring a positive experience
- Identify opportunities to streamline workflows and recommend process improvements
- Support cross-department collaboration to resolve complex issues
- Manage assigned tasks and shifting priorities with independence and accountability
- Document findings, decisions, and follow-through clearly and consistently
- Perform additional responsibilities as assigned
QUALIFICATIONS
- Must be 18 years or older and authorized to work in the U.S.
- High attention to detail with strong organization and time-management skills
- Excellent written and verbal communication skills
- Experience with Microsoft Excel, Microsoft Office Suite, and Outlook Email
- Analytical thinker who is comfortable learning new systems and tools
- Self-motivated problem solver with interest in process improvement and growth
- Ability to work independently while contributing positively to a team
- Spanish proficiency is a plus, not required
- SQL or advanced data skills are a plus
- High school diploma or equivalent required
WHAT WE VALUE
- Initiative and accountability
- Desire to grow and take on challenges
- Willingness to speak up, share ideas, and support others
COMPENSATION & INCENTIVES
Base pay starts at $18.00/hour, with performance-based incentives that reward accuracy, initiative, and team contribution after 6 months.
WORKING CONDITIONS
This is a full-time, in-office role between 8:00 AM and 5:00 PM. Work is performed at a desk in a standard office environment. Must be able to sit, talk, hear, and use hands regularly; occasional lifting up to 25 pounds may be required.
Skills Required
- At least 18 years old
- Authorized to work in the United States
- High attention to detail, organization, and time-management skills
- Excellent written and verbal communication skills
- Experience with Microsoft Excel, Microsoft Office Suite, and Outlook Email
- Ability to learn new systems and tools
- Self-motivated problem-solving and process improvement mindset
- Ability to work independently and contribute to a team
- High school diploma or equivalent
- Spanish proficiency
- SQL or advanced data skills
What We Do
Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California. To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You." Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time. Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations. Why Work for Ken Garff? Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs. Benefits available to employees include: • Competitive Compensation Package • Medical , Dental and Vision • 401K Plan with Company match • Paid Time Off • Holiday Pay • Volunteer Time Off Program • Year-end bonus program for all employees • Personal Wellness Plan • GarffCare Roadside Assistance Program • Discounts on Parts and Service and More! Ken Garff is an Equal Opportunity Employer ((We Hear You))
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