Top IT Support & Helpdesk Jobs in Salt Lake City, UT

Provides Tier 1–2 technical support for Windows systems, Office 365, hardware, software, printers, and network connectivity across school campuses and corporate offices. Responsibilities include desktop and server configuration, application deployment, workstation provisioning, cabling, equipment installation, troubleshooting, vendor coordination, and technical documentation. The role requires seasonal multi-state travel, after-hours and weekend work, and the ability to work in classrooms, wiring closets, and equipment rooms.

Supports enterprise applications across manufacturing and business systems, including diagnosing data issues, managing upgrades, handling vendor escalations, documenting processes, training users, leading UAT, and validating enhancements. Translates business needs into technical requirements, provides functional and technical support for MES, ERP, and PLM applications, develops queries and metrics, and drives integration and process improvements. Requires expertise in MRP, production planning, inventory, quality processes, and a Deltek Costpoint-to-SAP conversion.

Manage and optimize Salesforce and related enterprise platforms by configuring objects, workflows, permissions, security, data processes, reports, dashboards, and automation. Troubleshoot access and system issues, maintain data integrity, support release management, coordinate deployments, and collaborate with stakeholders to deliver scalable solutions and improve operational efficiency. The role requires Salesforce administration expertise, cross-functional communication, and occasional travel up to 20%.

Provides technical support for employees and contractors across desktop systems, servers, accounts, peripherals, networks, facilities technology, and corporate applications. Responsibilities include ticket escalation, ServiceNow queue management, onboarding and offboarding, asset inventory, meeting and event support, knowledge-base maintenance, troubleshooting, procurement coordination, and participation in IT infrastructure projects. The role requires strong customer service, communication, organization, and troubleshooting skills across Windows, macOS, Linux, mobile, cloud, and Active Directory environments.

Supports and maintains IT systems, evaluates system operations, identifies user needs, recommends improvements, and serves as the liaison between users and engineering or development teams. The role performs day-to-day technical support under established procedures and supervision in a healthcare technology environment.

Manages enterprise IT support personnel and infrastructure services, including hiring, coaching, budgeting, resource planning, policy development, service improvement, governance, and project support. Partners with IT teams, laboratory management, vendors, and organizational stakeholders to maintain reliable, secure, and effective technology services. Provides technical direction, evaluates emerging technologies, ensures compliance with standards, and oversees support operations across desktop, systems, applications, and infrastructure services.

Provides remote IT help desk support to patients and hospital staff approximately 19 hours per week. Handles phone and web tickets, performs basic troubleshooting, researches and resolves technical issues, documents incidents, monitors resolution progress, and communicates with users and team members. Works under immediate supervision using established procedures and provided tools. The position requires current enrollment in an applicable accredited program and strong customer service, communication, teamwork, and troubleshooting skills.

Leads analysts and software engineers supporting Clinical and Provider applications. Oversees application support operations, incident management, lifecycle maintenance, system performance, availability, vendor relationships, and SLA management. Partners with clinical, provider, operations, product engineering, infrastructure, and business stakeholders to prioritize work, improve workflows, and enhance provider and patient experiences. Manages hybrid onshore and offshore teams while fostering performance, accountability, and continuous improvement.

Supports administration, configuration, security, troubleshooting, testing, integrations, and optimization of the Yardi platform. The role provides functional support to Accounting, Finance, Operations, Asset Management, Construction, and IT teams; manages access and SOX controls; uses SQL/YSQL for data validation; supports upgrades, releases, migrations, and implementations; and maintains documentation, testing evidence, and procedures.

Provides Tier 2 desktop support for hardware, software, peripherals, printers, connectivity, accounts, enterprise applications, VDI, and endpoint environments. Responsibilities include troubleshooting Windows and Microsoft 365 issues, imaging and provisioning devices, software deployment, patching, backup enrollment, documentation, ticket management, and escalation. The role also supports device refreshes, hardware deployments, site activities, and endpoint reliability improvements while maintaining SLA and knowledge-management processes.