Top IT Support & Helpdesk Jobs in Salt Lake City, UT

Provide Tier 1 and Tier 2 system administration: implement, troubleshoot, maintain and optimize Linux/UNIX/Windows servers, network/storage and mobile devices; support dispatch systems; perform capacity planning, escalations, and detailed analysis for agency management.

Lead and scale a hybrid technical support and printer repair organization by managing people, writing SOPs, defining KPIs/SLAs, overseeing daily operations, handling critical escalations, building a knowledge base, and driving cross-functional product and engineering improvements.

Provide first-line telephone and remote technical support for hardware, systems, and software. Diagnose, troubleshoot, resolve or escalate issues for internal and external customers, support Windows/Mac, Office/Outlook, Lotus Notes, Active Directory, SharePoint, Exchange and unified communications products.

Provide first-line telephone and remote technical support for hardware, Windows OS, Office and messaging/collaboration applications. Troubleshoot PC/laptop hardware, networking issues, and common software faults, escalate complex problems, and maintain high customer satisfaction through effective communication.

Senior Systems Administrator responsible for designing, installing, maintaining, and supporting servers, networks, telephony/VoIP, virtualization, backups, monitoring, and security. Works with IT and non-IT staff, handles Level 1–2 support, prepares project status reports, and drives infrastructure improvements and disaster recovery planning.

Provide application support using Unix and database systems. Troubleshoot incidents, perform root-cause analysis, identify recurring failures, coordinate fixes or escalate to L3, and communicate status with users, application owners, and stakeholders to drive issue resolution.

Provide day-to-day internal IT support: manage Mac/Windows device lifecycle via MDM, troubleshoot hardware/software and network issues, install and maintain workstation and meeting-room AV, provision/deprovision users in Okta/Google Workspace/1Password, document resolutions, support security compliance, and assist with on-site warehouse IT needs while automating tasks with AI tools.

Provides junior-level IT support for Department of State systems, including ticket triage, desktop and mobile device support, Government-Furnished Equipment, application deployment, infrastructure and network administration assistance, web services, account provisioning, documentation, and change management. The role works under senior staff supervision and requires an active Secret clearance, basic troubleshooting knowledge, and willingness to develop skills across multiple IT domains.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Provide Tier 1/2 support and configuration for Yardi Voyager and RentCafe, maintain data integrity and compliance (HUD/LIHTC), manage integrations and reporting (SQL, ETL, YSR), assist with upgrades, document processes, and collaborate with stakeholders to implement enhancements and training.