Top IT Support & Helpdesk Jobs in Salt Lake City, UT

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The IT Procurement Specialist assists in procurement processes, service ticket management, vendor communication, inventory management, and improving procurement workflows.

The Sustenance Engineer will manage software incident resolution, coordinate communication among teams, and enhance incident management processes.

Provide desktop support by resolving support requests, managing Mac hardware, administering Google Workspace, and overseeing new employee onboarding.

This role involves field operations and technical support, including meter installation and repairs, plus providing guidance to technicians and clients.