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Top IT Support & Helpdesk Jobs in Salt Lake City, UT
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.
Top Skills:
Microsoft Windows ServerPowershellSQLSql Server Management StudioVbscript
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
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Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Healthtech
Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.
Top Skills:
AgileAgile Project ManagementScrumSQL
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Artificial Intelligence • Big Data • Information Technology • Other • Software • Database • Biotech
The Imaging Support Specialist diagnoses technical issues, executes production tasks, collaborates with development, and enhances workflows in imaging operations at Ancestry.
Top Skills:
AWSAzureGCPJIRAPythonServicenowShellSQLWindowsWorkfront
Real Estate
The IT Procurement Specialist assists in procurement processes, service ticket management, vendor communication, inventory management, and improving procurement workflows.
Top Skills:
ExcelServicenow
Cloud • Software • Analytics
The Sustenance Engineer will manage software incident resolution, coordinate communication among teams, and enhance incident management processes.
Top Skills:
JIRAServicenow
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