Top Customer Success Manager Jobs

Own success and long-term value for Tier 1 enterprise commuter benefits clients. Drive adoption, engagement, GRR, and retention through data-driven success plans, QBRs, risk mitigation, cross-functional coordination, and executive stakeholder management. Advocate client needs into product improvements.

Drive retention and expansion across a portfolio of strategic retail accounts. Own GRR and NRR targets, execute onboarding and success plans, monitor account health, lead executive business reviews, identify upsell/cross-sell opportunities, and collaborate cross-functionally to resolve issues and drive product adoption and measurable customer outcomes.

Serve as trusted advisor managing end-to-end post-sales for Everpure and Portworx customers: onboarding, adoption, escalations, renewals, business reviews, growth identification, cross-functional advocacy, and operational reviews to ensure value realization and smooth service delivery.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Manage client success for 18-25 brands primarily on Amazon, focusing on retention, growth, and strategic upselling. Build relationships with C-suite, oversee cross-functional teams, and drive revenue through data analysis and strategic pivots.

As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

The Technical Customer Success Manager will manage client accounts, ensuring satisfaction and handling issues. Must possess strong relationship management and problem-solving skills.

The Enterprise Customer Success Manager builds relationships with clients, ensures ROI, manages account health, and leads renewal processes, enhancing customer experiences and adoption of Synthesia's products.

The Customer Success Manager ensures customers achieve maximum value from SaaS products by driving adoption, retention, and expansion through engagement and collaboration with various teams.

Own post-sale customer relationships for TENEX's MDR platform, drive adoption, retention, and expansion. Onboard customers, run business reviews, identify churn risks, collaborate cross-functionally, and travel 10-15%. Provide product feedback and educate customers to maximize security outcomes.

As a Customer Success Manager, you'll manage customer relationships, drive feedback, identify customer issues, and refine success processes in a dynamic environment.

As a Customer Success Manager, you will implement products, build lasting customer relationships, enhance customer experience, and collaborate with marketing to share success stories.

Manage customer relationships post-sale, drive product implementation, and ensure customer satisfaction, with a focus on deep partnerships and growth.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

The Client Success Manager role involves ensuring a positive client experience through effective onboarding and software implementation, while collaborating with sales and maintaining strong client relationships.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

As the Founding Customer Success Manager at Composio, you'll manage enterprise accounts, drive product adoption, and build customer success processes.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

Manage a portfolio of strategic B2B SaaS accounts to drive retention and expansion. Build account strategies, lead executive conversations, connect product usage to business outcomes, use AI signals to prioritize work, and travel for customer meetings and company events.

As a Senior Customer Success Manager, you'll manage account health, ensure customer growth, and conduct QBRs while fostering relationships with key stakeholders.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

Lead a portfolio of enterprise accounts as primary advisor, drive adoption and product value through cross-functional orchestration, run Quarterly Business Reviews, develop success plans, monitor customer health metrics, and resolve needs to maximize retention and advocacy.

Lead post-sale strategy for ~15 high-value enterprise accounts, drive outcome-focused engagement cadences, conduct use-case discovery, analyze usage and adoption data to identify risk and expansion, partner with Sales and cross-functional teams to deliver enablement and measurable business impact, and manage stakeholders to secure renewals and organic growth.