Top Customer Success Manager Jobs

24 Days AgoSaved
In-Office
Atlanta, GA, USA
Mid level
Mid level
Healthtech • Analytics
The Client Success Manager will manage client relationships, coordinate with internal teams, and support client engagement for improved healthcare outcomes. Responsibilities include leading meetings, tracking client issues, and ensuring service level expectations, with a focus on client retention and growth.
24 Days AgoSaved
In-Office
Woodinville, WA, USA
115K-155K Annually
Mid level
115K-155K Annually
Mid level
Aerospace • Other
Manage complex aviation agreements for Starlink, ensuring contract fulfillment and customer satisfaction while utilizing technical expertise to enhance performance and resolve issues.
Top Skills: Satellite Communications
24 Days AgoSaved
In-Office
3 Locations
75K-94K Annually
Senior level
75K-94K Annually
Senior level
Software
The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.
Top Skills: Salesforce
24 Days AgoSaved
Hybrid
New York, NY, USA
Mid level
Mid level
Artificial Intelligence • Natural Language Processing • Real Estate • Sales • Software • Conversational AI
As a Customer Success Manager at Uniti, you'll manage customer relationships throughout onboarding, adoption, renewal, and lead expansion, ensuring operator success with AI agents.
Top Skills: Bi ToolsHubspotMonday.ComSalesforce
Reposted YesterdaySaved
In-Office
Washington, DC, USA
151K-208K Annually
Senior level
151K-208K Annually
Senior level
Cloud
The Senior Customer Success Manager will manage strategic relationships within the DoD, IC, and Federal agencies, ensuring compliance and effective identity management. Responsibilities include customer leadership, compliance navigation, collaboration with teams, driving adoption, and mitigating renewal risks.
Top Skills: Cloud SecurityIdentity And Access ManagementZero Trust
Reposted YesterdaySaved
Remote
United States
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.
Top Skills: AppsecAWSAzureDevsecopsGCPLinuxSecurity InfrastructureVulnerability Management
Reposted YesterdaySaved
In-Office
The Center, IN, USA
112K-134K Annually
Senior level
112K-134K Annually
Senior level
eCommerce • Retail • Software
The Senior Customer Success Manager will manage a portfolio worth $3M-$7M+ and foster relationships with enterprise clients to drive success and retention through strategic recommendations and best practices.
Top Skills: Ai ToolsBigcommerceE-Commerce Platforms (ShopifyGoogle SuiteMagento)Salesforce
Reposted YesterdaySaved
Hybrid
New York, NY, USA
104K-156K Annually
Senior level
104K-156K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software • Cybersecurity
The Senior Customer Success Manager is responsible for maintaining relationships with strategic customers, ensuring product success, and delivering customer engagement to drive revenue retention and growth.
Top Skills: GainsightSFDC
2 Days AgoSaved
Hybrid
3 Locations
123K-229K Annually
Senior level
123K-229K Annually
Senior level
Information Technology
Manage a portfolio of enterprise legal customers for the AI-enabled CoCounsel suite. Drive adoption, value realization, retention, and expansion through CSPs, EBRs, check-ins, executive engagement, enablement, cross-functional collaboration, and use of tools like Gainsight, Salesforce, and Gong. Serve as product expert and create scalable success playbooks.
Top Skills: CocounselGainsightGenaiGongSalesforce
2 Days AgoSaved
Remote
United States
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
Manage a portfolio of customers as a trusted advisor, driving platform adoption, retention, and expansion. Align engagements to customers' cybersecurity and third-party risk objectives, forecast renewals and upsell opportunities, collaborate with sales and product, deliver strategic account planning and executive-level relationships, and represent customer feedback to improve the product and services.
Top Skills: Securityscorecard
Reposted 24 Days AgoSaved
In-Office
San Francisco, CA, USA
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager ensures customer satisfaction, drives initiatives for growth, analyzes data insights, and fosters relationships while advocating for client needs internally.
Top Skills: Data Analytics
Reposted 24 Days AgoSaved
Hybrid
New York City, NY, USA
Senior level
Senior level
Sales • Software
As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.
Top Skills: SalesforceSalesforce Administrator Certification
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24 Days AgoSaved
In-Office
2 Locations
100K-200K Annually
Mid level
100K-200K Annually
Mid level
Information Technology • Software
The Customer Success Manager will onboard clients, guide them through product lifecycles, ensure retention, and foster strong relationships while analyzing data for strategic insights.
Top Skills: CiscoMicrosoft Dynamics AxExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
24 Days AgoSaved
Remote
USA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.
Top Skills: Google SuiteHubspotIntercomSlackZoom
Reposted 24 Days AgoSaved
Remote
USA
Senior level
Senior level
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills: 59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
Reposted 24 Days AgoSaved
In-Office or Remote
New York, NY, USA
80K-100K Annually
Junior
80K-100K Annually
Junior
Fintech • Software • Financial Services
As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.
Top Skills: HubspotNotionSalesforceSlack
Reposted 24 Days AgoSaved
Remote
United States
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills: A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Reposted 24 Days AgoSaved
In-Office or Remote
Louisville, KY, USA
Mid level
Mid level
Information Technology • Software
The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.
Top Skills: Google SuiteHubspotSalesforceSlack
Reposted 24 Days AgoSaved
In-Office
San Francisco, CA, USA
120K-180K Annually
Senior level
120K-180K Annually
Senior level
Artificial Intelligence • Information Technology
The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.
Top Skills: JSONRestSQL
Reposted 24 Days AgoSaved
In-Office
Raleigh, NC, USA
Junior
Junior
Software
As a Customer Success Manager at MaintainX, you will manage customer accounts, drive product adoption, mitigate risks, and communicate value through data analysis and engagement strategies.
Junior
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills: CybersecurityIamSaaSSalesforce
Reposted 24 Days AgoSaved
In-Office or Remote
6 Locations
111K-167K Annually
Senior level
111K-167K Annually
Senior level
News + Entertainment • Software
The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.
Top Skills: GainsightSalesforce
Reposted 24 Days AgoSaved
In-Office
Boston, MA, USA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will drive product adoption for strategic clients, manage relationships, and ensure successful outcomes through data insights and collaboration with internal teams.
Top Skills: CRMSalesforce
Reposted 24 Days AgoSaved
In-Office
Tampa, FL, USA
Mid level
Mid level
Software
The Customer Success Manager will own post-sale relationships, drive product adoption, ensure client satisfaction, and collaborate with internal teams to support account growth and expansion.
Top Skills: Salesforce CRM
Reposted 25 Days AgoSaved
In-Office
2 Locations
70K-101K Annually
Mid level
70K-101K Annually
Mid level
Consulting
The Client Success Manager handles client relationships, onboarding, and maximizes service delivery to drive client retention and ROI.
Top Skills: CollaborationCommunicationCritical ThinkingCustomer Service
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