Top Customer Success Manager Jobs

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.

The Customer Success Manager will ensure client engagement and satisfaction by managing a high-volume portfolio, facilitating workshops, and driving strategic growth opportunities.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Customer Success Manager will drive account management and project execution, expand customer engagement, and ensure customer satisfaction while managing relationships and fostering partnerships.

Manage a portfolio of law-firm and corporate legal clients to drive adoption, retention, and expansion of DeepJudge's AI-powered enterprise search. Lead onboarding, training, stakeholder and project coordination, business reviews, issue resolution, and surface client feedback to inform product. Promote ROI and upsell opportunities while ensuring high client satisfaction.

Serve as primary post-sale contact to drive retention, adoption, and growth. Own renewals and ARR quota, forecast opportunities, run QBRs and success plans, monitor account health, expand product utilization, and collaborate with Support, Product, and Professional Services to ensure customer outcomes and feature adoption.

Manage a book of mid-market finance customers to drive product adoption, reduce churn, and grow account value. Serve as trusted advisor to finance stakeholders, run business reviews, analyze product usage, and collaborate cross-functionally to deliver seamless customer experiences and influence product improvements.

Own a Mid-Market book to drive Brex product adoption and account growth. Act as a finance-focused trusted advisor, build multi-threaded stakeholder relationships, run business reviews and health checks, identify and mitigate churn risks using usage data, and collaborate cross-functionally to meet engagement and GMV targets.

Own a book of mid-market finance customers to drive product adoption, reduce churn, and grow account value. Act as a trusted advisor to finance stakeholders, deliver business reviews and health checks, synthesize product usage data, and collaborate cross-functionally with Sales, Product, Credit, and Operations to improve customer outcomes and influence product roadmaps.

Manage a book of mid-market finance customers to drive product adoption, reduce churn, and grow account value. Serve as trusted advisor to finance stakeholders, run business reviews, analyze usage data for insights, and collaborate cross-functionally to improve product and customer outcomes.

Drive successful onboarding, adoption, and account growth for enterprise customers by building relationships, visiting clients, using product analytics and ROI analysis, and coordinating upsell opportunities to maximize Net Revenue Retention.

Manage a portfolio of post-sale advertiser accounts, owning campaign setup, PMP deal lifecycle, optimization, reporting, and client onboarding. Drive retention and upsells through strategic consulting, performance insights, and cross-functional collaboration with Sales, Ad Ops, and Supply teams.

Serve as primary CSM for a mid-market portfolio within a three-person account pod. Drive platform adoption, monitor HRM maturity, maintain Gainsight health scores, support onboarding and technical escalations, prepare business review materials, surface expansion signals, and coordinate executive sponsor engagements to improve retention and growth.

Own and grow relationships with enterprise ecommerce clients, create tailored success plans, drive renewals and expansion, advise on marketing strategy and product adoption, forecast revenue, present to executives, and collaborate cross-functionally to improve customer outcomes.

As a Customer Success Manager at Box, you'll drive measurable outcomes for public sector clients, partnering on AI integration and improving content management workflows throughout the customer journey.

The Customer Success Manager will drive customer outcomes and retention by guiding clients in utilizing Klipboard's services effectively, while also acting as a liaison between customers and internal teams to enhance the customer experience.

The Customer Success Manager will manage enterprise and strategic accounts, ensuring customer retention and growth through relationship building, data analysis, and cross-team collaboration.

Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.

The Customer Success Manager will guide law firm clients through onboarding and adoption of AI-driven workflows, ensuring value realization through strategic engagement and collaboration across teams.

Serve as primary client contact for a portfolio, drive strategic marketing solutions, manage end-to-end project delivery, analyze campaign performance, identify upsell opportunities, and collaborate with internal teams to improve client satisfaction and outcomes.

Drive post-sales adoption, retention, and expansion by building success plans, running cadences, delivering QBRs/EBRs, managing renewal readiness and risks, coordinating cross-functional teams, and maintaining account hygiene in Salesforce and Gainsight to translate platform usage into measurable business value.