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Top Customer Success Manager Jobs
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eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills:
BlockchainWeb3
Information Technology • Software
The Customer Success Associate is responsible for maintaining client relationships, providing technical consultation, managing accounts, and collaborating with internal teams to enhance product offerings.
Top Skills:
Saas Platforms
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Software
Manage B2B customer portfolios, ensuring successful onboarding, support, and upsell opportunities. Aim to improve customer experience and drive engagement analytics.
Top Skills:
CRMTicketing Tools
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
Reposted 24 Days AgoSaved
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Food • Software
The Senior Enterprise Customer Success Manager leads global enterprise accounts, driving revenue, retention, and strategic partnerships while employing industry expertise for problem-solving and relationship management.
Software
The CSM will manage customer relationships, oversee onboarding and adoption, monitor customer health, and advocate for customer needs while fostering growth and retention.
Top Skills:
AdaptiveIotItsNetworkingOpticomTraffop
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Artificial Intelligence • Software
As a CSM at Gong, you will drive customer engagement and product adoption, manage relationships, handle renewals, and partner with internal teams to enhance customer experience, focusing on metrics like gross dollar retention and growth in a new segment.
Top Skills:
AIAutomationB2B SaasRevenue Ai
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
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Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Fintech • Information Technology • Software • Financial Services
The Senior Client Success Manager will manage strategic relationships, ensure SaaS retention, advise on fraud management, and identify growth opportunities within enterprise accounts.
Top Skills:
AmlKyc/CipRestful ApiSaaS
Artificial Intelligence • Healthtech • Insurance • Conversational AI • Automation
The Customer Success Manager will manage relationships with clients, ensuring they receive maximum value from the platform while driving renewals and upsell opportunities through effective communication and analytical problem-solving.
Top Skills:
Crm SystemsProject Management Tools
Security • Cybersecurity
The Senior Customer Success Manager ensures customers derive full value from products, advocating for their needs and enhancing product success through strong engagement and strategic advice.
Top Skills:
Cloud TechnologiesEmail SecurityOperating SystemsWeb Services
Artificial Intelligence • Software
The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.
Top Skills:
Analytics Tools
eCommerce • Software
As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.
Top Skills:
Data AnalysisEcommerceMarketing StrategySaaS
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The Customer Success Manager III at ZoomInfo is responsible for driving product adoption and retention, cultivating relationships, and developing strategic account plans to enhance customer satisfaction across enterprise-level accounts.
Edtech
As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.
Top Skills:
ExcelSaaS
HR Tech • Logistics • Software
As an Enterprise Customer Success Manager, you will manage strategic relationships to ensure customer satisfaction, retention, and growth, through a consultative, data-driven approach.
Top Skills:
Compliance SolutionsSaas Solutions
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills:
AIB2B SaasEhr Integration
Security • Software
The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.
Top Skills:
AgileAi SecurityCi/Cd PipelinesDevsecopsMisconfiguration DetectionPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Software • Big Data Analytics
The Customer Success Manager guides enterprise customers through their journey, ensuring they achieve business objectives and drive product adoption while collaborating with various teams to enhance the customer experience.
Top Skills:
SaaS
Food • Software
The Customer Success Manager will grow corporate accounts by providing exceptional service, driving upsell opportunities, monitoring client health, and managing multiple clients while collaborating with sales and marketing.
Top Skills:
Crm ToolsExcelHubspotSalesforceSheets
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