Top Customer Success Manager Jobs

21 Days AgoSaved
Remote
US
Mid level
Mid level
Cloud • Legal Tech • Security • Software
Manage East Coast enterprise customers to drive adoption, retention, and expansion of Anecdotes' AI-native GRC platform. Serve as primary customer liaison, deliver strategic guidance, monitor health and usage, run executive reviews, coordinate cross-functional responses, and lead renewals and expansions while maintaining accurate account documentation.
Top Skills: Ai-Native PlatformCRMCustomer Success PlatformData-Driven PlatformsGrc Frameworks (Soc 2Hipaa)IntegrationsIso 27001NistSaaSWorkflow Logic
21 Days AgoSaved
Hybrid
New York, NY, USA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Natural Language Processing • Big Data Analytics
Lead post-sales efforts for enterprise accounts to drive adoption, retention, expansion, and advocacy. Build executive relationships across data, engineering, product, and BI; run QBRs/EBRs; monitor customer health signals; mitigate risk; influence product roadmap with customer feedback; and own renewals and expansion to reduce churn and grow revenue.
Top Skills: APIsCSSHTML
Reposted 21 Days AgoSaved
Remote
USA
5-10 Hourly
Mid level
5-10 Hourly
Mid level
Real Estate
The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.
Top Skills: CanvaGo High Level CrmThinkific
Reposted 21 Days AgoSaved
In-Office
Raleigh, NC, USA
Senior level
Senior level
Software
The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.
Top Skills: AIB2BHardwareSoftware
Reposted 21 Days AgoSaved
Hybrid
Boston, MA, USA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Internet of Things • Real Estate • Social Impact • Software • Analytics
The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.
Top Skills: Crm ToolsHubspot
Reposted 21 Days AgoSaved
In-Office
Dallas, TX, USA
Mid level
Mid level
Software
The Client Success Manager will manage client relationships, drive adoption of Pereview's software, and ensure client satisfaction while collaborating across teams.
Top Skills: HubspotJIRASaaSServicenowWrikeZendesk
Reposted 21 Days AgoSaved
In-Office or Remote
7 Locations
Senior level
Senior level
Artificial Intelligence • Healthtech
Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.
Reposted 21 Days AgoSaved
In-Office
Somerville, MA, USA
Senior level
Senior level
Artificial Intelligence • Software • Energy • Automation
Manage post-sale success and retention of enterprise customers, ensuring measurable ROI from the software. Collaborate with various teams to address customer needs and drive expansions.
Top Skills: HvacIotSaaS
Reposted 21 Days AgoSaved
In-Office or Remote
Herndon, VA, USA
250K-250K Annually
Senior level
250K-250K Annually
Senior level
Information Technology • Software • Cybersecurity
The Customer Success Manager will ensure customer satisfaction, manage portfolios, guide clients on Exostar products, and drive expansion opportunities.
Top Skills: Cybersecurity Maturity Model CertificationDfars 252.204-7012FedrampNist 800-171
Reposted 21 Days AgoSaved
Remote
United States
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 21 Days AgoSaved
Remote
United States
56K-129K Annually
Junior
56K-129K Annually
Junior
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Reposted 21 Days AgoSaved
In-Office
New York, NY, USA
116K-194K Annually
Mid level
116K-194K Annually
Mid level
Fintech • Analytics
The Customer Success Manager engages with clients, focuses on their needs and goals, driving user engagement and identifying growth opportunities across Pricing and Reference Data products.
Top Skills: APIsAWSAzureCloud TechnologiesData & Feeds SolutionsGainsightGCPJSONPythonSalesforceSQLTableau
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Reposted 21 Days AgoSaved
In-Office
Liberty, NY, USA
83K-138K Annually
Junior
83K-138K Annually
Junior
Fintech • Analytics
As an Associate Customer Success Manager, you will support customers in using Quantitative Analytics solutions, ensuring customer satisfaction, engagement, and driving growth through trust and effective communication.
Top Skills: AWSAzureCloudGainsightGCPJSONOpen-Source TechnologyPythonSalesforceSQLTableau
Reposted 21 Days AgoSaved
In-Office or Remote
Salt Lake City, UT, USA
Mid level
Mid level
Cloud • Security • Cybersecurity
The role involves managing customer success for complex enterprise accounts, focusing on technical guidance, onboarding, and relationship building. Key responsibilities include coordinating engagements, providing security advisory, leading onboarding processes, and driving measurable customer outcomes.
Top Skills: Application SecurityCybersecurityGovernance FrameworksMitreOwasp
Reposted 21 Days AgoSaved
In-Office or Remote
San Francisco, CA, USA
Mid level
Mid level
Cloud • Security • Cybersecurity
The Technical Customer Success Manager will lead strategic success for complex enterprise accounts, focusing on technical orchestration, customer onboarding, integration, and relationship management to ensure business outcomes.
Top Skills: Ai GovernanceApplication SecurityCybersecurityData ProtectionGovernance FrameworksLow-Code/No-Code Platforms
Reposted 21 Days AgoSaved
In-Office or Remote
Los Angeles, CA, USA
Mid level
Mid level
Cloud • Security • Cybersecurity
Manage technical success for complex enterprise accounts, leading engagements from onboarding to strategic account management, facilitating communication and solutions for customer outcomes.
Top Skills: Ai GovernanceApplication SecurityCybersecurityData ProtectionGovernance FrameworksLow-Code/No-Code PlatformsMitreOwasp
Reposted 21 Days AgoSaved
In-Office or Remote
Omaha, NE, USA
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Professional Services
As a Customer Success Manager, you will ensure maximum value for customers, manage onboarding, drive customer satisfaction, and cultivate long-term relationships. You will analyze customer health metrics, facilitate training sessions, and collaborate with internal teams to enhance product offerings and customer experiences.
Top Skills: MS OfficeSalesforce
Reposted 21 Days AgoSaved
In-Office or Remote
Denver, CO, USA
Mid level
Mid level
Cloud • Security • Cybersecurity
Own technical success for complex enterprise accounts, provide security advisory, lead onboarding, and ensure customer satisfaction and ROI through relationship management.
Top Skills: Ai GovernanceApplication SecurityCybersecurityData ProtectionGovernance FrameworksLow-Code/No-Code PlatformsMitreOwasp
Reposted 21 Days AgoSaved
Remote
Texas, USA
134K-223K Annually
Senior level
134K-223K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.
Top Skills: Ai SolutionsAnalyticsCustomer Experience ManagementMarketing Automation Technologies
Reposted 21 Days AgoSaved
In-Office or Remote
New York, New York, USA
52K-65K Annually
Mid level
52K-65K Annually
Mid level
AdTech
Manage relationships with agency clients, provide support and insights, drive adoption of metrics, and collaborate with sales and analytics teams.
Top Skills: Ad-Serving PlatformsDspsGoogle WorkspaceMS OfficeSsps
Reposted 21 Days AgoSaved
In-Office
New York, NY, USA
100K-140K Annually
Junior
100K-140K Annually
Junior
Artificial Intelligence • Software • Analytics • Financial Services
Drive adoption and support for Campfire customers, serving as a subject matter expert in accounting software, coordinating with product teams, and maintaining support best practices.
Top Skills: Google SheetsExcel
Reposted 21 Days AgoSaved
Remote
6 Locations
Mid level
Mid level
Edtech
The Customer Success Manager will manage user support, drive engagement, monitor analytics, and collaborate with teams to enhance customer satisfaction and retention.
Top Skills: Analytics ToolsCircleCrm SystemsHubspotPosthog
Reposted 21 Days AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Software
Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.
Reposted 21 Days AgoSaved
Remote
USA
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted 21 Days AgoSaved
In-Office
New York, NY, USA
166K-182K Annually
Mid level
166K-182K Annually
Mid level
Artificial Intelligence • Healthtech
Manage the full lifecycle of enterprise customer accounts in healthcare, driving implementation, adoption, and renewal while building executive partnerships and demonstrating value.
Top Skills: AIProject Management Tools
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