Top Customer Success Manager Jobs

The Customer Success Manager at Supio manages client relationships, oversees onboarding and implementation, drives account growth, and provides strategic product expertise, leveraging AI for customer optimization.

The Customer Success Manager maintains relationships with existing clients, ensures satisfaction, manages account renewals, and drives growth opportunities while supporting internal collaboration and client onboarding.

The Customer Success Manager supports clients during onboarding, fosters customer relationships, and collaborates with sales for upselling opportunities.

The Agency Client Success Associate will execute media campaigns, ensuring precision and compliance while managing multiple campaigns and delivering client-focused performance insights.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Customer Success Manager will build relationships with customers, facilitate product adoption, provide training, and support customer engagement to ensure satisfaction and retention.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

The Customer Success Manager will manage customer relationships, ensure operational success, support user adoption of Carbyne's technology, and enhance customer satisfaction through effective training and communication.

The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.

Manage and grow a portfolio of SLED accounts by building relationships, driving retention and expansion, coordinating cross-functional teams, conducting business reviews, and ensuring customers realize value from networking, cloud, cybersecurity, and managed services solutions.

Serve as the frontline partner to retail and home-building facilities to drive sales growth, inventory and product strategy, training, and customer experience. Coach partners on technology, social/digital media, merchandising, and processes. Prospect for new business, improve processes, support order accuracy, conduct partner visits, and promote brand loyalty and referrals.

Lead complex global customer onboarding, adoption, and retention efforts. Act as senior point of contact for executive-level customers, manage escalations, drive product adoption, develop Customer Success Plans, coordinate cross-functional teams, and deliver post-onboarding follow-up and process improvements to reduce churn and grow accounts.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

Manage a portfolio of post-sale SaaS customers through onboarding, implementation, training, adoption, and expansion. Serve as trusted advisor, drive product adoption and ROI, coordinate with Sales and Product, execute proactive outreach, and handle references and case studies to maximize retention and growth.

Serve as a client-facing partner for property management clients: lead onboarding and implementation, deliver virtual and in-person training, monitor product usage, provide tier-1 support, escalate technical issues, and manage ongoing account relationships to drive adoption and operational improvements.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

As a Customer Success Manager, you will manage client accounts, resolve issues, drive account growth, and ensure high customer satisfaction in a healthcare software context.

Manage a portfolio of large, complex clients to drive retention, upsell, utilization, and ROI. Serve as trusted advisor, develop client goals and retention/upsell plans, lead business reviews and onboarding, coordinate cross-functional teams, negotiate renewals, mitigate escalations, maintain CS/CRM records, and participate in CS improvement initiatives.

Serve as a strategic advisor to public sector customers using Appian to drive adoption, build prioritized success plans, mitigate risks, and expand platform usage. Cultivate executive and technical relationships, translate business goals into roadmaps, recommend process and technology improvements (including AI/RPA), and collaborate with internal teams to ensure measurable outcomes and long-term growth.

Serve as a strategic, technical customer success manager for public sector clients using Appian. Translate customer goals into roadmaps, drive adoption and self-sufficiency, mitigate risks, expand platform footprint, measure outcomes, and advise on process and technology improvements. Collaborate with internal teams, mentor colleagues, and communicate with technical and executive stakeholders to ensure long-term value and growth.

Own enterprise dairy accounts as primary CSM—drive adoption, execute engagement plans, manage renewals/upsell, run executive reviews, monitor customer health, resolve escalations with cross-functional teams, and influence product roadmap while maintaining CRM data integrity.

Drive excellent customer experiences across the homeownership lifecycle — from building and selling to financing and insuring homes. Serve as a customer advocate, coordinate with internal teams to resolve issues, support customer satisfaction and retention, and help deliver Claytons values-driven, sustainable homebuilding experience.