Top Customer Success Manager Jobs

Own onboarding, adoption, renewals, and churn reduction for influencer-marketing clients. Manage influencer/creator campaigns end-to-end, guide clients through digital account setup and contracting (DocuSign), shift clients to self-serve product use, build onboarding/playbooks, and drive renewal and expansion conversations.

Manage and support assigned customer accounts for PassTime GPS products: perform outreach, training, technical troubleshooting beyond Level 1, record NetSuite activities, place orders, run quarterly performance reviews, and maintain account settings in OASIS while strengthening customer relationships.

Own end-to-end onboarding and adoption for SaaS customers, build trusted relationships, drive retention and expansion, analyze customer data for growth opportunities, collaborate cross-functionally to resolve issues and inform product roadmap, and refine scalable success playbooks and automation.

Serve as the primary in-office account manager for Compass agents: onboard and train customers on tools, provide marketing and basic tech support, manage office operations and events, promote product adoption, partner on onboarding strategy, and support office projects and initiatives to deliver exceptional customer experiences.

Manage onboarding, adoption, and growth for a mid-market book of hotel clients. Serve as product expert, build stakeholder relationships, resolve technical challenges, and collaborate with Sales and Product to drive expansion and customer value.

Manage full client onboarding and implementation, coordinate internal teams to deliver services on schedule, maintain CRM and project systems, serve as primary operational client contact, monitor quality and performance, proactively reduce churn, and uphold a high standard of client experience.

Manage full client onboarding and implementation, coordinate internal teams to deliver services on schedule, maintain CRM and project systems, serve as primary operational client contact, ensure quality deliverables, reduce churn, and uphold a premium client experience.

Own onboarding and long-term success for independent meat processors: import data, build cut sheets, train users, provide frontline support, monitor account health, and surface product feedback to engineering. Drive quick time-to-value and develop internal champions at each plant.

Handle inbound/outbound customer inquiries by phone and email, resolve complaints, process orders and contract changes, perform basic troubleshooting, document interactions, upsell services, and escalate business-impacting issues.

Serve as strategic customer advocate to drive product adoption, deliver value, manage health scores, handle escalations, own renewals and expansion, collaborate cross-functionally, and provide product feedback to ensure customer retention and success.

Serve as primary liaison for client accounts to drive revenue growth, expand services, and ensure employee engagement. Manage client relationships, identify upsell opportunities, approve timecards, monitor workforce operations, coordinate onboarding and payroll, and collaborate with Recruiting/HR/Operations to support strategic account growth and exceptional customer satisfaction.

The Customer Success Manager at Technosylva is responsible for customer onboarding, training, relationship management, issue resolution, and supporting upsell opportunities.

Own a portfolio of Mid-Market accounts, accountable for renewals and upselling. Conduct business reviews and maintain account health. Collaborate with cross-functional teams to drive account success.

Own post-sales lifecycle for enterprise accounts, driving technical adoption of cloud-native architecture, Mosaic semantic layer, and AI analytics. Act as technical advisor to executives, create customer roadmaps and KPIs, lead QBRs, enable integrations and developer workshops, monitor telemetry to resolve issues, influence product roadmap, support renewals and expansion, and collaborate across Sales, Product, and Engineering to deliver measurable business value and NRR.

Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.

Manage a large pooled book of eCommerce merchants using AI tooling to prioritize outreach, prevent churn, qualify expansion leads, run consultations, and deliver one-to-many engagement like webinars and campaigns to drive net retention.

The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.

The Customer Success Manager Enterprise will onboard customers, build relationships, gather feedback for product teams, and push for upsells and case studies while ensuring customer success with the product.

Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.

The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

The Client Success Manager will drive revenue growth through upselling and managing corporate clients, ensuring a high-quality experience while collaborating with internal teams.

As a Customer Success Manager at PLACE, you will manage a portfolio of accounts, drive customer satisfaction, and proactively prevent churn while ensuring a high-quality customer experience.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.