Top Customer Success Jobs

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

Own and improve post-sales operational processes across onboarding, adoption, support, renewals, and services. Build reporting and dashboards, partner on capacity planning and forecasting, configure CRM and post-sales systems, lead cross-functional initiatives, and drive data-driven workflow improvements.

The Associate Customer Success Manager advocates for customers by helping them achieve business outcomes and increase usage of ServiceNow products. They oversee customer portfolios, manage email campaigns, and guide clients through webinars to foster adoption.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

The Enterprise Customer Success Manager partners with customers to customize solutions using IoT data, ensuring safety and efficiency in operations, while conducting business reviews and mentoring teams.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

As an Enterprise Customer Success Manager, you will engage with top customers to address their needs, help them achieve business value, and build long-lasting relationships. You will conduct workshops, create success plans, and collaborate across teams to guide clients in optimizing the Samsara platform's capabilities while driving customer satisfaction and success.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

Manage enterprise customers to drive adoption, retention, and expansion of LogicMonitor. Onboard and train customers, own escalations, conduct business reviews, coordinate with sales and services, and ensure subscription renewals and customer advocacy.

Manage the post-sale journey for enterprise clients in payroll compliance solutions, driving implementation, product adoption, and retention. Build relationships and ensure client satisfaction and efficiency through tech solutions.

The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.

The VP of Customer Success will lead the North American Customer Success team, ensuring commercial growth, managing P&L, and developing leadership talent while fostering executive partnerships with clients.

The Senior Customer Success Manager is responsible for guiding enterprise customers in their DEX journey, ensuring customer retention and growth by managing relationships, delivering value, and achieving renewal and expansion targets.

The Customer Success Engineer provides technical support for Rubrik products, ensuring customer satisfaction by diagnosing issues and managing technical problems across various platforms and technologies.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

The Customer Success Manager at Homebot ensures clients unlock value from the platform, drives retention and usage, and builds trusted customer relationships while managing a book of business.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.