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Top Customer Success Jobs
As a Quality Specialist, you will create forecasts, manage workforce schedules, monitor quality control, provide training, analyze data for trends, and assist in improving processes within the call center environment. Your role includes collaborating with staff and supervisors to ensure service level agreements are met and to enhance agent productivity.
The Support Specialist will provide high-quality customer service to help members navigate the healthcare reimbursement system. Responsibilities include educating customers on policies, troubleshooting issues, and maintaining member privacy. This role requires effective communication and prioritization of tasks to meet service goals.
As a Customer Service Representative in Loan Servicing, you will assist members through various stages of their financial journey by providing guidance and support over phone and email. You will handle a high volume of calls, resolve customer issues, and manage payment arrangements, while maintaining accurate records and collaborating with your team.
As a B2B Payables Client Solution Specialist, you will configure customized solutions for clients, support sales with pricing and account planning, and communicate client needs to product teams. The role requires strong technical expertise in payments and consultative skills to drive adoption of products.
The Vice President, B2B Payables Client Solution Specialist is responsible for leading solution development for client-facing products, supporting sales with account planning, and acting as a liaison between clients and product teams. This role requires a deep understanding of client needs and industry trends, strong problem-solving skills, and ability to present and sell effectively at the executive level.
The Vice President, Receivables Client Solution Specialist will lead strategic client solution delivery in Treasury Services, secure deals and revenue, and drive profitability through collaborative efforts with bankers and product specialists. Responsibilities include identifying tailored solutions, conducting ROI analyses, and validating pricing models for optimal deal execution.
Featured Jobs
The Senior Customer Success Specialist develops client relationships, ensuring satisfaction and engagement while coaching lower-level staff. They identify client needs, respond to urgent issues, and collaborate with account ownership to close sales. Demonstrated expertise is utilized in recommending solutions that provide maximum value to customers.
The Senior Customer Success Specialist develops client relationships to help customers achieve business results, responds to urgent client issues, and closes sales while mentoring junior staff. The role emphasizes understanding client needs and managing accounts to ensure satisfaction and maximum product value.
The Certification Support Services Specialist will determine project scope, develop investigation plans, communicate with clients regarding project specifications and technical issues, and manage project status reporting. This role involves administrative tasks and continuous improvement within project management.
The Brokerage Operations Process Specialist will enhance operational efficiency by optimizing processes and developing training initiatives. Responsibilities include managing operational documentation, handling customer support inquiries, leading process improvements, and collaborating with internal stakeholders to ensure readiness for product changes.
The Manager Escalation Specialist will manage Tier 2 complaint escalations across various support channels and provide guidance to frontline advocates. This role focuses on ensuring compliance, resolving escalated customer issues, and collaborating with internal teams to enhance the Cash App experience.
The District Manager, OnStar & Loyalty is responsible for engaging automotive dealerships through regular contacts, business reviews, and training sessions. The role focuses on promoting GM software and subscriptions, enhancing dealer adoption of products, and driving customer experience and profitability. The manager acts as a trusted advisor, understanding dealer needs, and analyzing sales performance for continuous improvement.
As a Client Order Coordinator, you will review and process legal documents, conduct data entry, fulfill customer orders, and ensure timely communication with clients. Your role includes problem-solving customer issues and delivering exceptional service in a fast-paced environment.
As an Event Marketing Specialist, you will plan, coordinate, and execute a variety of events while collaborating with leadership and marketing. Your responsibilities include managing event logistics, budget control, delegate management, and ROI tracking, while bringing fresh ideas to enhance events. Strong communication skills and attention to detail are essential for success in this role.
As a Tier 2 Customer Support Analyst at Center, you will engage with customers through multiple channels, troubleshooting and resolving their issues effectively while documenting each interaction. You will collaborate with internal teams to advocate for customers and contribute to the development of a scalable support organization.
The Director of Client Partnerships will develop and execute strategic plans to achieve revenue goals, maintain strong client relationships, and manage the sales pipeline. The role entails understanding advertising trends and effectively communicating the company’s value proposition while negotiating deals and overseeing key accounts.
As a Bilingual Call Center Representative, you will provide exceptional customer service, guiding customers through the debt collection process via various communication channels, and meet performance and compliance standards.
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