Top Customer Success Jobs

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Hybrid
Boston, MA, USA
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116K-174K Annually
Junior
116K-174K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.
Top Skills: Ai ToolsCustomer SuccessMarketing StrategySaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills: Customer SuccessTechnical Account Management
5 Hours AgoSaved
Hybrid
Austin, TX, USA
Junior
Junior
Fintech • Mobile • Payments • Software • Financial Services
As a Junior Customer Success Manager at Wise, you'll manage partner relationships, provide support, analyze data for improvements, and drive operational success.
Top Skills: ConfluenceJIRASalesforceSlackZendesk
5 Hours AgoSaved
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Hybrid
New York City, NY, USA
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120K-140K Annually
Mid level
120K-140K Annually
Mid level
Cybersecurity • Industrial
Manage customer relationships throughout their journey, facilitate onboarding sessions, address adoption risks, and collaborate with cross-functional teams to enhance customer experience.
Top Skills: GitHubspot CrmIndustrial AutomationManufacturing TechnologySaaS
Reposted 11 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Customer Success Manager will manage customer relationships, driving retention and satisfaction by leveraging expertise in cybersecurity and product knowledge.
Top Skills: CybersecuritySaaSSecurity Frameworks
Reposted 11 Hours AgoSaved
Hybrid
Austin, TX, USA
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.
Top Skills: CloudflareGainsight
Reposted 11 Hours AgoSaved
Hybrid
Austin, TX, USA
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.
Top Skills: Cloud ApplicationsSaaSSase
Reposted 11 Hours AgoSaved
Hybrid
3 Locations
111K-153K Annually
Mid level
111K-153K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
Reposted 11 Hours AgoSaved
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Remote or Hybrid
United States
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85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 11 Hours AgoSaved
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Hybrid
New York, NY, USA
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80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.
Top Skills: DspExcelProgrammatic Advertising
Reposted 11 Hours AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.
Top Skills: DspExcel
Reposted 11 Hours AgoSaved
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Hybrid
Nashville, TN, USA
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80K-90K Annually
Senior level
80K-90K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.
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Reposted 11 Hours AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.
Top Skills: DspExcel
Reposted 11 Hours AgoSaved
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Remote or Hybrid
Dallas, TX, USA
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80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.
Top Skills: Ad-TechDigital MediaDspExcelProgrammatic Advertising
Reposted 11 Hours AgoSaved
Remote or Hybrid
Addison, IL, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive leads post-sales activities, drives customer success initiatives, partners with executives, and ensures long-term value through strategic alignment, risk mitigation, and ongoing innovation.
Top Skills: AICloud-Based TechnologySaaS
Reposted 11 Hours AgoSaved
Hybrid
Seattle, WA, USA
140K-215K Annually
Senior level
140K-215K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.
Top Skills: AIMobile Networks
Reposted 11 Hours AgoSaved
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Remote or Hybrid
United States
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98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 11 Hours AgoSaved
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Remote or Hybrid
United States
Easy Apply
112K-188K Annually
Senior level
112K-188K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 11 Hours AgoSaved
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Hybrid
New York, NY, USA
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110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.
Top Skills: Dv360MetaSmartlyTiktokYoutube
YesterdaySaved
Remote or Hybrid
Louisville, CO, USA
23-39 Hourly
Mid level
23-39 Hourly
Mid level
Fitness • Music • Software
As a Customer Success Account Manager, you'll manage high-volume accounts focusing on renewals and expansions, develop automated outreach, and collaborate with cross-functional teams to enhance customer experience and satisfaction.
Top Skills: Hubspot
YesterdaySaved
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Hybrid
Chicago metropolitan area, Chicago, IL, USA
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58K-65K Annually
Junior
58K-65K Annually
Junior
Information Technology • Machine Learning • Natural Language Processing • Software • App development • Conversational AI • Big Data Analytics
As a Customer Success Specialist I, support enterprise customers using the RACC platform by troubleshooting technical issues and maintaining customer relationships.
Top Skills: ConfluenceJIRAMS OfficeSipVoip
YesterdaySaved
Remote or Hybrid
Austin, TX, USA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
In this role, you will prevent customer churn, work with sales teams on product adoption, and enhance overall customer satisfaction. Responsibilities include governance oversight, incident resolution, and integrating AI into processes. Required experience includes project management and collaboration with senior IT and business leaders.
Top Skills: AIProject ManagementServicenow
YesterdaySaved
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Remote or Hybrid
USA
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120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills: Salesforce
YesterdaySaved
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Remote or Hybrid
USA
Easy Apply
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.
YesterdaySaved
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Hybrid
New York, NY, USA
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105K-120K Annually
Senior level
105K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
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