Top Customer Success Jobs

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

The Customer Success Specialist will provide support to customers, enhancing their experience through communication and product recommendations while promoting sustainable practices.

Manage full sales cycle and client vetting via outbound calls, email and SMS; use in-house CRM to track pipeline, meet goals, provide feedback, and confirm deals.

Make outbound calls and manage the full sales cycle from client vetting to closing using an in-house CRM. Provide phone, email, and SMS support, track metrics, suggest process improvements, and meet scheduling flexibility requirements including evenings, holidays, and weekends.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

The Customer Success Manager at Smartly manages client relationships, drives customer satisfaction, and improves operational processes using digital marketing strategies.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

Lead and grow Customer Success teams in LATAM: hire and coach managers and CSMs, own account relationships, drive renewals and expansion, manage escalations, maintain forecasts, and build high-performing teams to improve retention and revenue.

Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

Manage and grow accounts using monday.com by running 1:1 and 1:many programs, partnering with Sales, delivering short-term high-value engagements, and driving retention and expansion through proactive, data-driven outreach and product expertise.

As a Customer Success Manager, you will manage customer relationships, ensuring they maximize value from the platform, oversee onboarding, monitor account health, and drive adoption and renewal efforts.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

Manage partner relationships for media data solutions: onboard and coach partners, monitor performance and satisfaction, coordinate cross-functional delivery, run demos and trainings, identify churn/up-sell opportunities, and partner with product and sales to drive adoption and product improvements.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Lead AI-driven analysis bridging unstructured customer feedback and structured data to surface insights, drive retention, improve Care operations, build analytical playbooks, and influence senior leadership.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.