Top Tech Jobs & Startup Jobs in Rochester, NY

Manage and improve NMI's MySQL database estate in a high-availability SRE environment. Administer multi-platform databases, design database architecture, tune performance, perform upgrades and backups, participate in on-call rotations and incident RCA, and collaborate with developers and stakeholders to ensure reliability and scalability.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.

Lead vision and execution for learner-centered EdTech experiences. Build and mentor a world-class UX organization, embed UX across product development, integrate AI-assisted prototyping, accessibility, personalization, and automation, and collaborate with Product, Engineering, and Learning Science to improve measurable learning outcomes.

Lead and grow a UX design team, improve product-led design maturity, introduce modern tools (including AI), strengthen cross-functional collaboration, establish critique and quality standards, hire and develop talent, and partner with leadership on product and organizational strategy.

Lead end-to-end UX design for product feature areas: frame problems, conduct discovery, synthesize research and data, create flows/prototypes/visual designs in Figma, iterate with cross-functional partners, and contribute to accessibility and design system quality.

Lead full-funnel growth for a telehealth brand, owning paid acquisition across Meta and Google, CRO and landing page builds, experimentation, reporting, and revenue-focused optimization.

Lead product vision, strategy, and roadmap across E&E brands; manage and develop product managers; drive mobile user growth, retention, and monetization; partner with Engineering, Design, Data, Marketing, and Trust & Safety; use data, experimentation, and user insights to prioritize and measure impact; ensure community-first, safe experiences and efficient product processes.

Lead and scale the Client Account Management organization for a healthcare SaaS company, driving retention, ARR, upsell, strategic account plans, client advocacy, cross-functional alignment, contract renewals, and executive reporting to maximize customer satisfaction and revenue growth.

Manage and optimize multi-channel paid social and programmatic campaigns to meet KPIs (CPA, ROAS, CTR, CVR, LTV). Develop testing and scaling strategies, implement automation, analyze performance, report insights, oversee client onboarding, and collaborate with account, product, and analytics teams to improve processes and outcomes.

Lead multiple engineering teams building scalable, low-latency backend systems for user identity, integrations, activation, and real-time data processing. Set technical strategy, drive reliability and observability, mentor engineering managers, align engineering roadmaps with business goals, and ensure delivery of measurable outcomes.

Develop product messaging and positioning, lead go-to-market strategy and integrated marketing campaigns, enable sales with collateral and training, and perform market, competitor, and customer research to inform product differentiation.

Full-cycle sales role: prospect and research companies, demo the platform, manage pipeline, negotiate contracts, and close deals. Record all activities in Salesforce and use sales tech tools to meet quota.

Full-cycle Account Executive selling a fintech retirement platform to SMBs in the Mid-Atlantic: prospecting, demos, pipeline management, contract negotiation, and closing. Use Salesforce/CRMs and sales tech to track activities and exceed quota while supporting customer value and onboarding.

Full-cycle Account Executive selling retirement plans to small and medium businesses: prospecting, demos, pipeline management, negotiating contracts, closing deals, and recording activity in Salesforce.