Top Tech Jobs & Startup Jobs in Rochester, NY

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

Full-stack engineer responsible for end-to-end product development from ideation to launch. Build and ship web and mobile apps, prioritize product quality and speed, collaborate with founders and engineering team, and work in-person at the NYC office using a TypeScript/React/Node.js/Postgres stack.

Lead and optimize the parent and provider lifecycle journeys, manage referral programs, build tracking systems, and harness HubSpot for marketing automation.

The Business Development Director will lead the East-Coast outbound strategy, manage a team of BDMs, and enhance pipeline and sales strategies while partnering with marketing and other departments.

Lead accounting, financial reporting, and internal controls for an MGA and surplus lines carrier. Own GAAP and statutory (SAP/NAIC) reporting, audits, regulatory filings, treasury, tax compliance, intercompany consolidations, reinsurance and reserve accounting, and build a scalable accounting team and systems to support growth.

The Enterprise Account Executive will focus on closing mid-market and enterprise customers, building a qualified sales pipeline, and maintaining customer readiness. Responsibilities include navigating complex sales conversations and contributing to company growth in a high-paced environment.

The Business Systems Administrator manages Salesforce and ERP systems, ensuring data integrity, process optimization, and inter-departmental collaboration for operational efficiency.

The Jr. Technical Solutions Consultant provides Sprinklr admin configuration services, optimizing the platform for client needs, resolving issues, and documenting configurations.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

The Staff Software Engineer will enhance video capabilities, support live streaming and storage infrastructure, and collaborate on platform development. Responsibilities include coding, mentoring, and ensuring platform reliability for millions of users.