Top Tech Jobs & Startup Jobs in Rochester, NY

Leads and scales Advisory, Delivery, and Support workstreams across a distributed technical services organization. Establishes shared operating standards, capacity planning, quality controls, SLAs, escalation processes, reporting, and governance. Oversees technical delivery outcomes, resource allocation, architecture quality, support coverage, hiring plans, onboarding, and partner collaboration. Partners with Enablement, Sales, Project Managers, and SI/GSI organizations to improve delivery predictability, utilization, client satisfaction, and technical excellence.

Own enterprise customer deployments of agentic AI and hybrid automation solutions from discovery through production. Build AI agents using Claude, Gemini, and GPT; integrate RPA, document AI, Python services, and enterprise systems; deploy workloads on Google Cloud; and implement evaluations, guardrails, monitoring, and CI/CD. Mentor automation developers, lead customer workshops, measure ROI, and provide field insights to Product and Engineering.

Owns RTB House’s performance media measurement strategy across products. Responsibilities include defining measurement taxonomies, evaluating attribution, incrementality, MMM, and MTA methodologies, managing third-party measurement partners, developing testing playbooks, piloting identity and measurement approaches, translating insights into market-facing messaging, and training commercial teams. The role requires hands-on performance media buying or oversight experience and strong ability to communicate measurement concepts, limitations, and results to technical, executive, and commercial audiences.

Own end-to-end client onboarding for the LevPro platform, from scoping and kickoff through configuration, data migration, integrations, testing, training, and go-live. Translate client workflows into scalable system solutions, coordinate with internal and external technical teams, troubleshoot issues, document processes, and support long-term client relationships. The role partners with sales, data, customer success, product, engineering, and third parties while managing multiple implementations and improving implementation processes.

The role involves sourcing new business for 1031 QI services, building client relationships, and facilitating tax-deferred exchanges while working independently and leveraging industry knowledge for client satisfaction.

Drive new business and expansions in the Media & Entertainment vertical. Manage enterprise accounts, qualify opportunities, run demos, negotiate contracts, coordinate with Customer Success and cross-functional teams, and meet monthly/quarterly quotas while maintaining accurate CRM records and participating in industry events.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

Own full-cycle enterprise sales into electric utilities and infrastructure: generate new opportunities, manage complex multi-stakeholder deals, convert pilots to enterprise deployments, guide contracting and procurement, represent technical product value, build ROI-driven business cases, and drive multi-year account strategies while partnering cross-functionally to support adoption and expansion.

Owner of end-to-end client relationships and new business origination for RIAs; manage pipeline and CRM, drive product adoption, share client feedback cross-functionally, develop growth strategies, and travel to clients and conferences (under 50%).