Top Tech Jobs & Startup Jobs in Rochester, NY

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Founding full‑stack engineer responsible for 0-to-1 product definition, building frontend and backend systems, wrangling agentic AI and ML infrastructure, and leading end-to-end implementation to deliver rapid, high-quality iterations to customers.

Own end-to-end UI/UX for Headstarter's consumer and B2B products, create user flows, wireframes, high-fidelity designs and a cohesive design system, collaborate with founders and engineers, iterate on feedback and data to drive product and hiring outcomes.

Coordinates domestic and international travel, including itineraries, bookings, airline and hotel arrangements, event logistics, and travel policy compliance. Tracks budgets, invoices, expense reimbursements, credit card reconciliations, and reporting in partnership with Finance. Communicates with internal and external stakeholders, supports RFPs and rate negotiations, manages travel systems, and assists with conferences and events.

Own and evolve Thrive Global’s enterprise identity platform, including sign-up, authentication, authorization, user identity management, and integrations with enterprise identity providers. Independently deliver complex projects, partner with Product and stakeholders, maintain reliability, participate in on-call and incident response, and ensure secure, scalable systems using modern identity protocols and credential-management practices.

The Associate Brand Manager, Innovation develops brand strategies, analyzes market and consumer insights, supports sales, and leads marketing initiatives. Responsibilities include coordinating trade shows and promotional events, managing market research, evaluating marketing effectiveness, supporting product feasibility studies, and collaborating with R&D, regulatory, and commercial teams on new product concepts, claims, flavors, and naming territories.

Own SKU- and brand-level shipment forecasts for assigned consumer brands. Lead monthly demand and supply reviews, develop new product and special-pack forecasts, analyze shipment and consumption data, and monitor forecast accuracy. Collaborate with Sales, Marketing, Supply Planning, Finance, and Customer Strategy. Support business and financial planning, inventory management, data governance, system improvements, reporting, and issue resolution while mentoring planners and colleagues.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Drive adoption, value realization, and measurable outcomes; define success criteria; advise revenue, marketing, and operations stakeholders; lead business reviews, renewals, and expansion opportunities; and share customer insights to influence product direction and scalable success playbooks.

Lead client-facing data and analytics engagements from strategy through implementation. Design scalable cloud data platforms using Snowflake, Databricks, dbt, and Sigma; implement AI solutions, governance, metadata management, ETL/ELT pipelines, data lakes, warehouses, and self-service analytics. Manage cross-functional technical teams, mentor staff, oversee delivery, support business development, and advise enterprise clients on aligning data solutions with strategic objectives.

Leads customer success and delivery for strategic Microsoft customers, aligning business objectives with cloud programs that accelerate consumption and value realization. Analyzes ECIF Yield, pipeline, utilization, and related metrics; identifies priority accounts and remediation opportunities; coordinates cross-functional stakeholders across Customer Success, Finance, sales, engineering, partners, and operations; and translates reporting into recommendations. The role also supports program planning, customer reviews, enablement, operating practices, and high-visibility business capability development across the Americas.

Develops Microsoft Advertising agency partnerships across North America by creating growth plans, identifying advertiser opportunities, driving product adoption, and coordinating sales, marketing, product, technical, and learning teams. Leads agency enablement programs, workshops, commercial initiatives, pipeline management, performance analysis, and scalable growth motions across advertiser portfolios. Requires strong digital advertising, strategic selling, cross-functional collaboration, and business planning expertise.

Leads customer and partner engagements involving Microsoft cloud architecture design, pilots, proof-of-concepts, deployments, and digital transformation. Translates business and technical requirements into scalable solutions, resolves implementation blockers, manages risks, and drives cloud adoption. Partners with sales teams to generate workloads, communicates customer value, and coordinates Microsoft and partner resources. Provides technical leadership through demonstrations, workshops, training, community participation, mentoring, and feedback to product and engineering teams.

Troubleshoot student information system integrations, configure imports, write SQL and extract scripts, perform database updates, validate data quality, investigate discrepancies, and resolve integration errors. The role also supports customers with ETL guidance and status updates while collaborating with product, engineering, and cross-functional teams.

Provide commercial and government-contracting legal support across the contract lifecycle, including drafting, negotiation, compliance, risk review, disputes, and contract administration. Advise on FAR, DFARS, procurement rules, state regulatory requirements, flow-down provisions, cybersecurity obligations, and government disclosures. Develop legal templates, playbooks, approval processes, and compliance procedures while partnering with Sales, Finance, Operations, Procurement, and Information Security in a remote, international environment.