Top Tech Jobs & Startup Jobs in Rochester, NY

Lead Hometap’s demand generation strategy, paid acquisition channels, media budget, forecasting, attribution, and funnel optimization. Manage Google Ads, Microsoft Advertising, Meta, TikTok, YouTube, and emerging channels while optimizing for downstream lead quality and business outcomes. Partner with Finance, Business Operations, Creative, Product, and Analytics; oversee an agency; present recommendations to executives; and build and mentor the marketing team.

Own long-term relationships with enterprise legal and marketing teams from go-live through renewal. Drive product adoption, expansion, account health, executive business reviews, measurable customer value, and renewal support. Configure the platform, analyze usage, manage customer cadence, translate feedback into product input, and build Blee’s customer success playbook. The role requires enterprise SaaS experience, technical fluency, executive communication, and 10–20% customer travel.

Lead security architecture and design reviews, define standards for protecting sensitive healthcare data, build automated defenses, improve monitoring and incident response, redirect technical strategy, translate complex security objectives into engineering requirements, and mentor engineers through rigorous code and design reviews.

Own regional marketing strategy and pipeline growth for a sales territory. Plan and execute regional events, account-focused campaigns, digital and content programs, and partner marketing initiatives. Manage campaign budgets, logistics, agencies, measurement, and reporting while coordinating with sales, channel partners, and cross-functional marketing teams. Mentor regional marketers, improve team processes, and use data and AI-assisted automation to optimize performance. The role supports a global sales region and requires up to 50% travel.

Own complex enterprise customer escalations from engagement through resolution, coordinating Engineering, Support, Product, Customer Success, and Sales. Lead executive communications, maintain customer-facing resolution plans, manage commitments, coordinate with Incident Managers, and oversee post-escalation reviews and relationship repair. Develop escalation playbooks and process improvements while providing globally distributed, on-call support for high-severity customer situations.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Handles inbound and outbound policyholder calls to retain, resell, and recover life insurance policies. Explains coverage and premiums, recommends policy adjustments, collects delinquent payments, updates records, and follows up on solutions. The role requires empathetic communication, accurate documentation, independent judgment, and achievement of contact center KPIs. AM and PM shifts include different cancellation, recovery, payment collection, and written communication responsibilities.

Leads Statara’s Data Products & Engineering department, setting technical direction, managing teams, and overseeing Snowflake-based data infrastructure. Shapes scalable adtech and customer data solutions, supports pre-sales and client discussions, guides architecture and validation, and aligns Product, Data Science, Engineering, and Business Development. The role balances platform reliability, data governance, product roadmaps, commercial opportunities, and the conversion of custom solutions into repeatable data products.

Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.

Leads global, full-funnel media strategy and activation for Shark Home across North America and international markets. Owns media budgets, develops launch and category campaigns, optimizes investments using audience analytics and media mix modeling, and manages agency partnerships. Partners with Brand, Creative, Social, PR, Sales, and CX teams while driving media innovation, transformation, team leadership, and executive-level performance reporting.

Designs, develops, validates, and documents analytics data solutions for diverse client environments. Builds Snowflake, SQL, dbt, and AWS ingestion and transformation pipelines; monitors data quality and performance; troubleshoots complex technology issues; and supports reporting and business insights. Manages project scope, budgets, documentation, governance, client communication, implementation planning, and quality assurance while collaborating across teams and identifying opportunities for additional solutions.