Top Tech Jobs & Startup Jobs in Rochester, NY

Own product operations across customer feedback, telemetry, reliability, bug triage, release governance, planning, launches, and cross-functional communication. Build scalable processes, dashboards, data pipelines, AI automations, and operating rhythms across Product, Engineering, Infrastructure, Security, Customer Relations, and Marketing. Manage feature flags, rollbacks, release criteria, quality metrics, early-access programs, and roadmap inputs in high-stakes B2B/SaaS environments.

Build AI-powered marketing workflows, automate data and processes across marketing and adjacent teams, connect systems through APIs or scripting, and establish marketing measurement foundations. Support website redesign, campaigns, events, content, and AI-assisted design prototyping. Document solutions, evaluate emerging AI tools, and collaborate across marketing, growth, partnerships, customer support, design, and product.

Own and optimize paid search campaigns across Google, YouTube, Bing, Walmart, Amazon, and other platforms. Translate client goals into buying strategies, monitor performance, troubleshoot campaign issues, deliver insights, and communicate proactively with clients and cross-functional teams. The role also supports process improvement, platform adoption, testing, training, and campaign quality while using Basis tools and AI to improve efficiency.

Owns product strategy, specifications, validation, and delivery for identity, audience, and measurement platform capabilities. The role partners closely with engineering, QA, design, internal product teams, and external partners; evaluates technical tradeoffs; monitors identity feature effectiveness; documents complex data ecosystems; and communicates roadmap priorities. Requires strong expertise in identity resolution, ad tech or martech platforms, SQL, relational databases, and technical product management.

Manage paid social campaigns from planning and launch through optimization across Meta, LinkedIn, TikTok, Snapchat, Reddit, Pinterest, and X. Build and QA campaigns, monitor pacing and performance, troubleshoot tracking and creative issues, analyze reports, develop client-facing recommendations, and collaborate with analytics, operations, and media teams. Support client communications, best-practice documentation, team training, and adoption of new workflows.

Leads wholesale sales strategy and execution for a regional Moen business, driving revenue, profitability, market share, customer relationships, and market expansion. Oversees Regional Sales Managers, develops sales talent, manages strategic accounts and buying group partnerships, and partners cross-functionally on long-term plans. Owns regional P&L, budgeting, forecasting, competitive analysis, sales effectiveness, and organizational performance. The role is fully remote within the assigned territory and requires 50–70% travel.

Develop and maintain a full-stack web application and platform for fraud analysis. Build APIs and user interfaces, write automated tests, troubleshoot production issues, collaborate with product, design, data science, infrastructure, and solutions engineering teams, and participate in on-call support. Use React, Golang, Python, PostgreSQL, Docker, and AWS technologies to deliver reliable products and meet service-level requirements.

Develop and maintain a fraud-analysis web application and platform. Build APIs and user interfaces, write automated tests, troubleshoot production issues, collaborate with product and cross-functional teams, analyze product metrics, and support SLA compliance through production on-call rotation.

Develop and maintain a fraud-analysis web application and platform, with 60–70% frontend focus. Build APIs, collaborate with product and cross-functional teams, write automated tests, analyze product metrics, troubleshoot issues, maintain service-level requirements, and participate in on-call support. The role uses React, backend languages, databases, Docker, and AWS technologies in a remote U.S.-based environment.

Own and evolve AWS infrastructure, Kubernetes, Terraform, CI/CD, developer tooling, observability, security defaults, backup recovery, and incident response. Build reliable automation and self-service workflows, establish SLOs and actionable alerting, support engineers across environments, lead platform initiatives, improve security and reliability practices, and mentor engineers serving millions of users.

Own the strategy, architecture, development, deployment, monitoring, and continuous improvement of production personalization and recommendation systems. Build custom embeddings, ranking models, and shared representations across feeds, search, and recommendations. Lead ambiguous problems from concept to measurable customer impact, establish AI evaluation standards, partner with product and data teams, make cross-team technical decisions, and coach senior engineers.

Own the strategy, roadmap, experimentation program, launches, information architecture, content governance, and performance metrics for GitLab’s high-traffic B2B website. Partner with UX, content, product marketing, engineering, localization, analytics, and SEO teams to improve conversion, pipeline, trial growth, launch execution, and AI-ready content workflows. Lead through influence in GitLab’s all-remote environment.

Own renewal strategy and execution for a portfolio of public sector customers. Develop account plans, forecast renewal outcomes using customer health and adoption data, coordinate with Sales and Customer Success, execute personalized outreach, resolve renewal risks, and improve renewal workflows to drive retention and timely renewals.

Design and optimize digital customer journeys that drive retention, product consumption, and revenue. Create service blueprints and journey specifications, define customer signals and interventions, coordinate cross-functional partners through launch, and measure conversion, lift, recovery, time to value, and business impact. Determine appropriate self-service, AI-assisted, and human-led touchpoints across product, email, events, and community channels. Partner with orchestration, lifecycle marketing, content, CX operations, and data teams to continuously improve live journeys.

Manage a portfolio of mid-market SaaS accounts focused on product adoption, usage, retention, and customer satisfaction. Build account relationship frameworks, conduct status calls and business reviews, maintain account plans, assess customer health, mitigate churn, and identify growth opportunities. Act as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Meet net retention and CSAT/NPS goals through data-driven planning and execution.

Manage approximately 200 existing SMB accounts, driving upsells, cross-sells, renewals, and expansion revenue. Own the full commercial sales cycle from opportunity identification through negotiation and contract execution. Build consultative customer relationships, uncover whitespace, forecast pipeline, and use structured sales methodologies. Partner with Customer Success Managers and Sales Engineers while maintaining accurate CRM records and staying current on products, customer trends, and sales tools.

Respond to inbound inquiries, qualify prospects, educate buyers about HiBob’s HRIS platform, schedule discovery meetings for Account Executives, maintain CRM records, follow up with leads, and collaborate with Marketing and Sales to improve pipeline quality and customer experience.

Lead Rula’s provider growth strategy and execution, including supply-side acquisition, activation, retention, growth modeling, unit economics, funnel analytics, and cross-functional go-to-market alignment. Partner with executive leadership to expand care capacity, build a scalable operating system, and establish performance metrics. Initially operate as a strategic individual contributor, then build and mentor a dedicated Strategy and Operations or GTM team.

Deploys, configures, optimizes, and supports the CrowdStrike Falcon platform and related applications for enterprise customers. Responsibilities include troubleshooting, software deployment engineering, API scripting, integrations, vulnerability and asset management support, incident response deployment assistance, customer project planning, technical workshops, mentoring, and collaboration with customer IT and internal services teams. Travel may reach 25%.

Manage end-to-end background checks, adverse finding reviews, onboarding transactions, and candidate communications. Track completion metrics, ensure compliance with privacy and employment regulations, advise candidates and stakeholders on talent processes, and handle sensitive information confidentially. The role also supports process improvement, cross-functional projects, and excellent candidate experiences using systems such as Sterling, Workday, and ServiceNow.

Owns strategic planning, governance, prioritization, risk management, and execution across a portfolio of Superintelligence Lab programs. The role establishes phase-gate standards, manages change, tracks portfolio health through dashboards and metrics, resolves blockers, advises cross-functional teams, and communicates progress to executives. It requires strong technical program management experience, Jira proficiency, Agile and SDLC knowledge, and the ability to apply AI technologies to improve business outcomes.

Generate sales pipeline through cold calling, email campaigns, LinkedIn outreach, lead research, qualification, and targeted messaging. Identify prospect needs, position solution value, schedule discovery calls, and transfer qualified opportunities to Account Executives. Track activities in Salesforce, build internal relationships, participate in onboarding and product education, and collaborate with fellow representatives to improve sales performance.