Top Tech Jobs & Startup Jobs in Rochester, NY

Build and ship web-based transportation management software for trucking customers. Collaborate with product, UX, engineers, and users to solve domain-specific problems, deliver features quickly, make sound quality-versus-velocity tradeoffs, and contribute across the engineering team in a remote-first environment.

Develop and maintain scalable ServiceNow software and web applications, create custom scripts and business rules, build REST and SOAP integrations, troubleshoot configuration issues, and resolve software bugs. The role supports customer implementations, requirements reviews, Scrum ceremonies, and multiple projects. Candidates need at least five years of JavaScript or ServiceNow development experience, ITOM expertise, strong communication skills, and a bachelor's degree or equivalent experience.

Manages end-to-end paid social campaigns across Meta, Pinterest, LinkedIn, and TikTok. Develops strategy, builds audiences, launches and optimizes campaigns, performs QA and testing, monitors pacing and attribution, and reports performance insights. Collaborates with creative, AdOps, Programmatic, and SEM teams while leading client planning sessions and presenting data-driven recommendations. Requires expertise in tracking pixels, Conversions API, product catalogs, ecommerce conversion tracking, and attribution modeling.

Lead large-scale initiatives for a high-performance Linux-based network sensor, improving ingestion, scalability, continuous capture, queue reliability, observability, and production diagnostics. Own root cause analysis and postmortems, establish engineering standards, translate business goals into technical plans, and mentor engineers through design and code reviews. The role requires deep Rust expertise, distributed systems experience, concurrent programming, packet capture, message brokers, and cybersecurity best practices.

Develop and optimize full-funnel, multi-channel demand generation campaigns that generate pipeline, accelerate deals, and support cross-sell and upsell opportunities. Partner with product marketing, sales development, content, product, field, partner marketing, and analytics teams. Build lead-nurturing programs, align assets to buyer stages, monitor conversion and ROI metrics, and create dashboards to optimize campaign performance.

Leads software engineering teams delivering member-facing applications for digital origination, credit, deposits, and business banking. Responsibilities include technical leadership, talent development, architecture and API guidance, Agile delivery, engineering practice improvement, cloud and DevOps modernization, AI adoption, technology roadmaps, stakeholder collaboration, and governance reporting.

Provides ticket-based technical support for Dynatrace Digital Experience products. Responsibilities include triaging requests, configuring Dynatrace, creating synthetic monitoring scripts, analyzing performance and availability data, conducting root cause analysis, performing customer health checks, delivering technical training, documenting solutions, and supporting internal enablement. The role requires web and mobile technology knowledge, querying skills, data analysis, customer communication, and at least annual travel for a team meeting.

Leads a team of technical product experts delivering Dynatrace configuration, consultation, and ticket-based support to customers and internal teams. Manages daily operations, ticket intake, triage, routing, escalations, capacity, and delivery quality. Coaches team members, develops technical specialization, improves processes, monitors performance, and reports on service trends and customer satisfaction. Collaborates with leadership and stakeholders to ensure scalable, consistent, high-quality customer experiences.

Manage and grow strategic insurance distribution partnerships, including wholesale and complex agency relationships. Develop acquisition strategies, multi-tier relationship plans, and profitable premium growth initiatives. Represent the company at partner meetings, seminars, trade shows, and conferences. Track portfolio performance, industry trends, forecasts, and OKRs while collaborating cross-functionally on process improvements and strategic programs. Strengthen partner relationships and drive retention, production, and profitability.

Owns new business and expansion sales across higher education institutions in the United States and Canada. The role manages full-cycle enterprise software deals, applies MEDDICC qualification, builds executive relationships and internal champions, navigates complex procurement and approval processes, maintains accurate Salesforce forecasts, and collaborates with internal and channel teams to drive implementation and account growth. Travel to campuses, client meetings, and industry events is required as needed.

Conduct application security assessments, threat modeling, code reviews, and manual penetration testing across web applications, APIs, cloud services, appliances, and AI-enabled features. Coordinate external penetration tests, validate vulnerabilities, track remediation, and verify fixes. Improve SAST, SCA, secrets detection, container scanning, SBOM, supply-chain, and CI/CD security workflows while advising Engineering on secure design and risk prioritization.