Top Customer Success Jobs in Richmond, VA

The Manager of Customer Success will oversee a team focused on client retention and revenue expansion, develop customer engagement strategies, and utilize analytics to achieve business goals.

This role involves managing the performance system for customer experience teams, focusing on training, upskilling, and effective knowledge management to enhance team proficiency and service quality.

The Provider Partnerships Manager will lead community outreach to enhance mental health care access for older adults, focusing on partnerships with providers. Responsibilities include building relationships, distributing materials, and spearheading outreach strategies to engage seniors and their families.

Provide exceptional technical support to customers using Assembled's Workforce Management product, resolve issues, and advocate for customer needs while improving operations.

Manage YouTube ad campaigns including setup, optimization, pacing, and reporting while communicating with clients. Use Google Ads to meet KPIs.

Join Welo Data's global contributor network for flexible remote projects involving AI data annotation, evaluation, and prompt creation.

The Partner Success Manager is responsible for onboarding and managing Service Partners, ensuring customer satisfaction and driving adoption of HiBob's services through effective relationship building and performance monitoring.

The Account Manager will drive sales initiatives, manage existing customer accounts, and promote AI solutions in customer experience. Responsibilities include meeting sales goals, collaborating with teams, and representing the company at events.

As a Brand Ambassador, you will represent our brand at events, engage with stakeholders, create content, and drive brand visibility.

As a Senior Collections Specialist at Upstart, you'll negotiate with borrowers to help them manage accounts, exceed KPIs, and improve collections practices through empathy and results-driven strategies.