Top Customer Success Jobs in Richmond, VA

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

The Customer Success Ops Intern will support the post-sales organization by auditing customer data, optimizing processes, creating training materials, and collaborating cross-functionally to enhance customer experience.

The Customer Success Specialist supports clients by driving engagement, providing training, troubleshooting issues, and ensuring compliance with service level agreements. They document customer interactions and facilitate effective communication between clients and the company.

Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.

As a Senior Customer Success Manager, you will manage customer relationships, ensure successful onboarding, increase adoption, and handle contract renewals while fostering customer engagement and value realization.

The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.

The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

The Customer Growth Intelligence Consultant will design and operationalize customer signals and expansion intelligence, automate insights, and develop growth programs for Backblaze's customer base, leveraging various data sources for actionable strategies.

Lead and inspire a team of Client Success Managers to enhance customer experiences, achieve retention goals, and oversee performance management and training.

The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.

The Customer Success Engineer will support healthcare organizations by managing contracts, validating reimbursement methodologies, and analyzing healthcare data to optimize the contract management platform.

The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.

The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.

The Client Success Manager II will enhance client relationships, manage feedback, facilitate training, and collaborate with sales for strategic account growth while maintaining high product satisfaction.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.