Top Customer Success Jobs in Richmond, VA

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.

Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.

As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.

The Customer Success Manager will enhance customer value and satisfaction, reduce churn, and generate additional revenue by managing relationships and overseeing account expansion.

As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.

The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.

The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.

The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.