Top Customer Success Jobs in Richmond, VA

Lead and develop a team of Account Managers, focusing on upselling AI capabilities and enhancing customer experiences. Drive sales strategy and collaborate cross-functionally to achieve revenue goals and customer retention.

The Solutions Consultant is responsible for technical and solution aspects of the sales cycle, collaborating with sales teams and demonstrating product value to customers. This role involves solution scoping, customer pilots, and managing technical relationships.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

Lead and develop a team focused on customer growth and retention across the Americas, utilizing strategic insights and various sales technologies for optimization and expansion.

The Partner Success Manager is responsible for onboarding, managing Service Partners, ensuring successful engagement, performance, and growth through strong relationships while coordinating with other departments to enhance partner and customer success.

The Associate Renewal Specialist is responsible for renewing enterprise customers, negotiating terms, identifying at-risk accounts, and driving upsell opportunities while ensuring long-term customer loyalty and managing relationships.

The Senior Business Development Manager will establish and manage key strategic partnerships, oversee the partnership lifecycle, evaluate product integrations, and ensure alignment across teams to drive growth.

As a Staff Technical Writer, you'll oversee developer documentation, working closely with product and engineering to ensure quality, accessibility, and adherence to standards while engaging with the developer community.

Lead the global strategy and execution of Workiva's solutions for Financial Services, focusing on growth, regulatory compliance, and customer engagement across Banking, Insurance, and Asset Management sectors.

The Senior Technical Marketing Manager will leverage technical expertise for product marketing strategies, focusing on threat intelligence and hunting solutions while collaborating across teams to enhance messaging and market success.

The Senior Advisor, Member Services will cultivate relationships with members, align their strategies with Arcadia's solutions, and provide strategic guidance to optimize utilization of the platform.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.

The role involves analyzing competitor products, developing intelligence frameworks, collaborating with sales for competitive insights, and producing training materials to enhance product positioning and sales enablement strategies.