Top Customer Success Jobs in Richmond, VA

The Strategic Services Consultant is responsible for managing customer implementations, strategic consulting projects, and enhancing social media strategies for clients. They focus on optimizing customer experiences and driving successful outcomes.

The Professional Services Explorer Internship offers undergraduates a chance to work across various departments at CrowdStrike, gaining exposure to incident response, red team operations, and strategic advisory services while preparing for potential future roles in cybersecurity consulting or engineering.

The role involves educating healthcare providers about Tempus' oncology assays, facilitating communication with KOLs, and presenting at conferences while supporting commercial objectives.

The Channel Partnerships Manager will drive referral revenue by developing relationships with venture capital partners, managing the partner lifecycle, and achieving revenue targets by sourcing referrals and enabling partners for success.

As a Global Intelligence Analyst, you will monitor global incidents, assess their impact on customers, and communicate critical information effectively. This role involves decision-making under pressure and collaboration with the Global Intelligence team.

The Ad Operations Specialist will manage the execution of digital media campaigns, ensuring quality, accuracy, and timely reporting while collaborating with internal teams and clients.

The Associate Customer Support Technician will provide assistance to customers via phone, email, and chat, resolving software or hardware issues and ensuring a high level of customer service.

The Strategic Partner Manager will build and maintain relationships with major partners, co-developing product solutions and driving growth strategies, while ensuring alignment across various teams.

The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.