Top Tech Jobs & Startup Jobs in Richmond, VA

Manage day-to-day relationships for assigned client accounts after sale. Responsibilities include client communication, issue resolution, retention and renewal support, onboarding coordination, CRM data management, reporting, inbox triage, cross-functional coordination, and tracking account health and open items. The role requires maintaining accurate HubSpot records, generating account reports, escalating risks, and partnering with Sales, Payroll, Billing, Support, and Operations teams to resolve client needs.

Manages complex first- and third-party cyber insurance claims from notice through resolution. Evaluates coverage, liability, damages, reserves, litigation risk, and high-severity incidents including ransomware, data breaches, business interruption, and regulatory investigations. Drafts coverage correspondence, develops resolution strategies, coordinates counsel and forensic vendors, collaborates with underwriting and cybersecurity teams, and presents major matters to leadership. Also supports process improvement, training, portfolio development, and claim reporting.

Lead the engineering organization for BlueCat’s Network Observability product line. Own technical strategy, architecture, roadmap, delivery, and operational excellence for data-intensive network monitoring platforms spanning SaaS and on-premise deployments. Build AI-driven observability capabilities, modernize legacy systems, establish engineering standards, and develop distributed teams. Partner with product, executive leadership, customers, sales, and support to achieve business goals and resolve strategic technical issues.

Lead Sage 100 ERP implementations, upgrades, configurations, data migrations, testing, training, go-live support, troubleshooting, and optimization for clients. Analyze business processes, recommend solutions, create roadmaps, and provide ongoing system support. Collaborate with technical teams, project managers, and vendors while supporting proposals and sales efforts. The role requires client-facing communication, project management, occasional travel, and expertise in accounting, inventory, manufacturing, and distribution processes.

Executes marketing strategies, campaigns, brand programs, and lead-generation initiatives. Researches markets and competitors, analyzes campaign performance, tracks KPIs, prepares sales forecasts, maintains marketing records, and recommends improvements. Collaborates with sales, design, and content teams to produce advertising materials, ensures brand compliance, and communicates marketing plans and results to senior management.

Drives new business, account growth, cross-selling, retention, and win-back strategies for employee benefits clients and brokers. Manages client relationships, renewals, presentations, carrier quotations, underwriting information, sales pipelines, and compliance. Partners with carriers and internal underwriting, actuarial, clinical, pharmacy, and product teams to develop benefits solutions. Maintains CRM records, monitors sales metrics, and provides market intelligence while ensuring responsive client service.

Supports more than 120 school districts through proactive outreach, customer support, relationship management, product adoption, retention, and engagement efforts. Responds to inquiries, prioritizes accounts using customer health data, escalates issues, gathers feedback, and collaborates with onboarding, sales, and professional services teams. The role requires strong organization, communication, empathy, follow-through, and the ability to manage a high-volume customer portfolio.

Supports a portfolio of 120+ school districts through proactive outreach, day-to-day assistance, customer engagement, retention, and product adoption. Responds to inquiries, manages account priorities, gathers feedback, and identifies growth opportunities in partnership with Sales, Onboarding, and Professional Services. The role requires strong organization, communication, empathy, adaptability, and the ability to use customer data and tools to manage high-volume customer relationships.

Leads end-to-end delivery of strategic go-to-market technology programs spanning CRM, marketing automation, sales engagement, CPQ, and billing systems. Coordinates cross-functional Business Technology teams, manages scope and milestones, surfaces risks and dependencies, drives stakeholder decisions, and provides executive-level program updates. The role also helps develop AI-enabled program management practices for a growing IT organization.

Leads operations for an industrial automation business, overseeing safety, compliance, financial performance, business development, client relationships, project execution, and continuous improvement. Supervises and develops employees, manages operational and financial activities including estimating, bidding, contracting, scheduling, job costing, and construction management, and presents performance metrics to executives. Requires frequent customer and field-team travel across the United States.

Leads software design, architecture, development, testing, deployments, production support, and technical debt reduction for WEX Health applications. Mentors engineers, coordinates cross-functional delivery, reviews code, and guides feature lifecycles. Uses AI-assisted development practices, including GitHub SpecKit, model selection, MCP integration, prompt engineering, automated testing, refactoring, and governance of AI-generated code. Requires strong C#, ASP.NET MVC, SQL, DevOps, infrastructure-as-code, communication, and leadership skills.

Own day-to-day execution of Databricks’ global Meetings at Events program, including meeting intake, event logistics, contractor oversight, reporting, enablement, communications, documentation, and on-site support. Manage operational tools, dashboards, meeting outcomes, playbooks, and event workstreams while partnering with Sales, Marketing, Product, and Event Tech to improve processes and track performance.

Leads complex, multi-quarter professional services engagements for public sector customers, independently scoping solutions, driving regional impact, shaping account and sales strategy, building senior stakeholder relationships, and mentoring engagement managers. Requires deep Databricks expertise, professional services leadership, thought leadership, hiring participation, active high-level clearance, and travel of up to 25–50%.