Cyber Claims Counsel

Posted Yesterday
Be an Early Applicant
15 Locations
In-Office or Remote
150K-200K Annually
Senior level
Insurance • Financial Services
The Role
Manages complex first- and third-party cyber insurance claims from notice through resolution. Evaluates coverage, liability, damages, reserves, litigation risk, and high-severity incidents including ransomware, data breaches, business interruption, and regulatory investigations. Drafts coverage correspondence, develops resolution strategies, coordinates counsel and forensic vendors, collaborates with underwriting and cybersecurity teams, and presents major matters to leadership. Also supports process improvement, training, portfolio development, and claim reporting.
Summary Generated by Built In

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Summary:


As the Cyber portfolio continues to grow, the Cyber Claims Counsel will play a meaningful role in the development of the Cyber Claims organization. This position manages high-exposure and complex Cyber claims and brings deep expertise in cyber coverage, privacy and data security matters, and claims handling. The role focuses primarily on first- and third-party Cyber claims, including ransomware, business email compromise, data breaches, privacy events, business interruption, Technology Errors & Omissions (E&O), media liability, regulatory investigations, and related litigation. The position offers significant autonomy, visibility, and the ability to influence claim outcomes and the continued expansion of the business.


Essential Functions:


  • Manage a diverse portfolio of complex first- and third-party Cyber claims from initial notice through resolution.
  • Analyze policy language, coverage, liability, damages, financial exposure, and litigation risk; establish appropriate reserves and provide accurate claim assessments involving Cyber, Technology E&O, privacy, network security, business interruption, and media liability coverages.
  • Draft coverage position letters, reservation of rights letters, and other timely, clear, and well-supported claim-related communications.
  • Evaluate and manage high-severity matters, including ransomware events, business email compromise, data breaches, privacy incidents, class actions, regulatory investigations, business interruption losses, and complex technology disputes.
  • Develop and execute strategic claim resolution plans, including reserve, payment, and settlement decisions within delegated authority and escalation of complex, sensitive, or high-exposure matters requiring higher-level approval.
  • Coordinate with breach counsel, forensic investigators, forensic accountants, defense counsel, and other incident-response vendors while collaborating on strategy, service quality, and expense.
  • Collaborate with underwriting, actuarial, legal, cybersecurity resources, and senior leadership on emerging threats, claim trends, loss development, and portfolio performance.
  • Build and maintain strong relationships with insureds, brokers, breach counsel, defense counsel, incident-response vendors, and business partners.
  • Contribute to the continued growth and development of the Cyber claim’s operation, including knowledge sharing, training, process improvement, and cross-functional workflows.
  • Prepare large-loss assessments, claim summaries, authority requests, and management reports, and present complex matters to senior leadership and claim committees as needed.

Qualifications:


  • Juris Doctor (JD) from an accredited law school.
  • Active bar admission in at least one U.S. jurisdiction and in good standing.
  • 5+ years of experience handling Cyber claims, insurance coverage matters, cybersecurity and data privacy matters, coverage litigation, or related complex litigation.
  • Strong knowledge of Cyber insurance coverage, including first- and third-party coverages, privacy and network security, business interruption, Technology E&O, and media liability.
  • Experience evaluating complex coverage issues, incident-response considerations, and large-loss exposures.
  • Carrier-side Cyber claims experience preferred.
  • Experience handling ransomware, business email compromise, data breach, privacy, business interruption, Technology E&O, or media liability claims preferred.
  • Background coordinating breach counsel, forensic investigators, forensic accountants, defense counsel, and other incident-response vendors preferred.
  • Experience assessing breach-notification obligations, regulatory matters, class actions, and high-exposure Cyber disputes preferred.
  • Cybersecurity, data privacy, insurance coverage, Technology E&O, or professional liability expertise preferred.

Other Skills and Abilities:


  • Excellent written and verbal communication skills.
  • Ability to independently manage a sophisticated caseload and make sound claim decisions.
  • Strong negotiation, analytical, and problem-solving skills.
Additional Job Description
SALARY: The estimated salary range for this position is $150,000.00 - $200,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.
Additional Benefits:  
Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Additional Benefit Programs
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

Skills Required

  • Juris Doctor (JD) from an accredited law school
  • Active bar admission in at least one U.S. jurisdiction and in good standing
  • 5+ years of experience handling Cyber claims, insurance coverage matters, cybersecurity and data privacy matters, coverage litigation, or related complex litigation
  • Strong knowledge of Cyber insurance coverage, including first- and third-party coverages, privacy and network security, business interruption, Technology E&O, and media liability
  • Experience evaluating complex coverage issues, incident-response considerations, and large-loss exposures
  • Carrier-side Cyber claims experience
  • Experience handling ransomware, business email compromise, data breach, privacy, business interruption, Technology E&O, or media liability claims
  • Background coordinating breach counsel, forensic investigators, forensic accountants, defense counsel, and other incident-response vendors
  • Experience assessing breach-notification obligations, regulatory matters, class actions, and high-exposure Cyber disputes
  • Cybersecurity, data privacy, insurance coverage, Technology E&O, or professional liability expertise
  • Excellent written and verbal communication skills
  • Ability to independently manage a sophisticated caseload and make sound claim decisions
  • Strong negotiation, analytical, and problem-solving skills
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The Company
HQ: Tokyo
644 Employees

What We Do

MSIG USA is the partner that businesses rely on for creative, customized insurance solutions. Owned by a global P&C carrier with an A+ rating and a 300-year heritage, MSIG USA helps protect leading businesses across a wide range of industries. The company’s financial strength and deep capacity enable it to cover a wide range of risks and deliver responsive, personalized service through a nationwide team. MSIG USA is admitted in all P&C lines in all 50 states, the District of Columbia, and Puerto Rico. MSIG USA is the marketing name used to refer to certain underwriting subsidiaries of MSIG Holdings (U.S.A.), Inc. (“MSIGH”), and its subsidiary companies. U.S. Companies Only: MSIG insurers are subsidiaries of Mitsui Sumitomo Insurance Company, Limited, a member of MS & AD Insurance Group. MSIG refers to the insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and MSIG Specialty Insurance USA Inc

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