IT Program Manager

Posted Yesterday
Hiring Remotely in USA
Remote
136K-187K Annually
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
Leads end-to-end delivery of strategic go-to-market technology programs spanning CRM, marketing automation, sales engagement, CPQ, and billing systems. Coordinates cross-functional Business Technology teams, manages scope and milestones, surfaces risks and dependencies, drives stakeholder decisions, and provides executive-level program updates. The role also helps develop AI-enabled program management practices for a growing IT organization.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

The Senior Technical Program Manager, GTM Technology leads delivery of cross-functional programs for Harvey's go-to-market systems. They join the program management team in Business Technology, Harvey's IT organization. This role ensures multi-team GTM technology programs are well planned, coordinated across teams, and delivered on time. They work with GTM systems and integrations teams to deliver programs for Sales, Marketing, Product, and Finance. It is an opportunity to deliver high-impact programs at an AI-native company as an early member of a growing program management team.

What You'll Do

  • Own end-to-end delivery of Business Technology's most strategic lead-to-cash programs, from planning through launch and retrospective.

  • Align cross-functional program teams on scope, sequencing, and milestones for programs that span CRM, marketing automation, sales engagement, and CPQ.

  • Coordinate delivery across Business Technology's GTM systems and integrations teams to keep programs on plan.

  • Surface risks, dependencies, and trade-offs early, and drive them to decisions with the right owners.

  • Give leadership clear visibility into program health through concise written updates, without adding overhead for delivery teams.

  • Contribute to shared, AI-enabled program practices that help the team deliver faster as Business Technology scales.

What You Have

  • 8+ years of experience in technical program management or a related role, with a track record of delivering complex, cross-functional GTM systems programs at high-growth B2B SaaS companies.

  • Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end.

  • Working knowledge of GTM systems such as Salesforce and how they connect, enough to understand trade-offs and ask the right questions of systems teams.

  • Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority.

  • Excellent written and verbal communication, with the ability to distill complex programs into clear narratives for executive audiences.

  • Sound judgment on process and comfort with ambiguity. You right-size structure to the program and default to simple, AI-enabled ways of working.

Compensation

$136,000 - $187,000 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-RB1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 8+ years of experience in technical program management or a related role
  • Track record delivering complex, cross-functional go-to-market systems programs at high-growth B2B SaaS companies
  • Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end
  • Working knowledge of go-to-market systems such as Salesforce and their integrations
  • Ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority
  • Excellent written and verbal communication skills, including distilling complex programs for executive audiences
  • Sound judgment, comfort with ambiguity, and ability to right-size processes for programs

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support — Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility — Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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