Top Tech Jobs & Startup Jobs in Richmond, VA

Leads strategic revenue transformation for enterprise customers using Gong’s AI Operating System. Partners with senior stakeholders to architect workflows, drive adoption and change management, quantify ROI, and deliver measurable revenue outcomes. Owns renewal and expansion strategies while collaborating cross-functionally to improve the customer journey, engagement, retention, and growth.

Leads Curri’s product organization, vision, roadmap, and PM team while embedding AI into logistics workflows. Establishes ROI-based prioritization, product analytics, experimentation, and quality standards for AI features. Partners with Engineering, Growth, Operations, executives, customers, and Sales to deliver products, support enterprise deals, and communicate the roadmap. Requires hands-on product leadership, AI/ML production experience, customer-facing enterprise sales support, and strong business and analytical rigor.

Provides timely customer support through phone, in-person, and digital channels. Resolves routine and complex inquiries, complaints, transactions, and claims; explains products and services; documents interactions; identifies trends; and escalates broader issues. May support sales representatives, attend client or benefits meetings, and process payments. Requires availability for varied shifts and strong communication, problem-solving, software, internet, and customer service skills.

Leads curriculum planning and instructional design for training programs supporting new hires, products, processes, systems, and technology. Develops multimedia learning materials, assessments, instructional strategies, and delivery methods; manages complex training rollouts and instructional design projects. Evaluates learning effectiveness, researches best practices, supports LMS implementation, trains staff on instructional technologies, and coordinates with trainers to maintain current materials.

Administer Google Cloud, Google Workspace, and Gemini Enterprise environments, including IAM, licensing, user provisioning, data connectors, integrations, security controls, and AI governance. Troubleshoot complex cloud and SaaS issues, monitor access and administrative activity, document configurations, automate workflows with scripting and APIs, and partner with security, compliance, privacy, and business teams to ensure secure and scalable enterprise AI adoption.

Provide B2B technical support through phone, email, tickets, and chats. Troubleshoot product and service issues, maintain current product and policy knowledge, deliver professional customer assistance, escalate complex issues to Tier 2, and collaborate effectively with internal teams while working independently in a fast-paced environment.

Drives partner sales for Microsoft’s AI Business Process solutions across SMB customers. Develops joint sales plans, leads co-selling strategies, manages qualified pipelines, forecasts revenue, coaches Cloud Solution Provider partners, facilitates deal progression, and conducts business reviews. The role builds partner capabilities, improves sales performance, leverages Microsoft investments, and ensures compliance with sales processes.

Develop and evolve Azure capacity infrastructure, platform capabilities, and service stacks at scale. Provide technical leadership in requirements, architecture, design, coding, release planning, and operational reliability. Mentor engineers, manage cross-product dependencies, serve as a designated responsible individual, participate in on-call support, and improve system availability, observability, performance, and efficiency.

Lead the long-term strategy, roadmap, and cross-organizational execution for AI agent and skill authoring across Microsoft Copilot products. Define platform direction, lifecycle capabilities, governance, metrics, and investment priorities while aligning engineering, design, marketing, executives, and partners. Use customer research, telemetry, market intelligence, experimentation, and AI-assisted insights to drive adoption, reliability, responsible AI, and enterprise-scale outcomes.

Develops enterprise AI strategies and roadmaps for customers, identifying automation opportunities, prioritizing initiatives by ROI, and coordinating deployments. Uses conversation intelligence and operational data to uncover customer friction, optimize live AI agents, pilot emerging capabilities, and measure business impact. The role aligns senior stakeholders across CX, Operations, Product, Sales, and IT while collaborating with engineering and product teams to deliver measurable improvements.

Review and annotate Chinese text and images to train AI: draw bounding boxes, answer structured questions, write short summaries, and follow annotation guidelines. Remote, long-term contract (minimum 6 months), 30–40 hours/week, paid hourly with a short language assessment required.

Create 1–5 minute walk-and-talk videos of public city locations, speak naturally on camera, record steady footage with clear audio, submit videos with accurate location details, follow creative guidelines, respect privacy and safety, and meet weekly time commitments.

The Commercial Account Executive will manage an assigned Northeast territory, acquire new logos, and lead complex enterprise software sales from prospecting through close. Responsibilities include engaging C-level business and IT executives, qualifying technical and business requirements, presenting ROI and TCO value, negotiating contracts, expanding accounts, achieving quotas, and developing regional sales strategies. The role also involves partnering with global and local system integrators, channel partners, and alliances to promote OutSystems solutions.

Own end-to-end delivery of complex software features for a virtual care platform. Design scalable systems, build AI-powered agents and workflows, enhance reliable mobile and web experiences, and translate clinical and user needs into technical solutions. Collaborate with product managers, designers, and clinical staff while focusing on patient impact, product quality, and engineering efficiency.

Safeguard regulatory integrity across marketing, consumer lending, and operations. Review marketing materials, monitor federal and state compliance requirements, support audits and bank partner inquiries, track complaints, administer compliance tools, and improve documentation, training, workflows, and reporting. The role requires collaboration with cross-functional stakeholders and effective use of RegTech and AI tools.