Top Tech Jobs & Startup Jobs

Leads customer service and order entry/account maintenance teams, setting strategy, developing leaders, managing escalations, and improving customer experience. Owns KPIs including satisfaction, retention, resolution time, order accuracy, and service levels. Partners cross-functionally with Sales, Product, Operations, Finance, and Logistics; sponsors process improvement and digital transformation; manages budgets, headcount, reporting, and resource planning.

Supports multi-state US payroll processing, benefits and 401(k) administration, payroll reconciliation, tax and wage reporting, and employee payroll inquiries. Provides North America HR operations support across onboarding, offboarding, documentation, compliance, performance and compensation cycles, and HR data maintenance. Delivers Spanish-language HR and payroll support to the Colombia office, partners with UK and global HR teams, and helps improve automation and system integration.

Design, maintain, and expand automated API and end-to-end test coverage using Playwright and TypeScript. Integrate tests into GitHub Actions quality gates, troubleshoot failures and flakiness, validate databases with SQL, and own performance and load testing. Manage test cases and traceability in Xray, document defects, participate in Agile ceremonies, collaborate with developers, and improve automation frameworks, test data strategies, and quality reporting.

Leads branch growth by developing business strategies, coaching and consulting financial professionals, recruiting and retaining advisors, expanding relationships, and improving product adoption. Oversees supervisory and regulatory activities, including licensing, trade blotters, securities activities, and policy compliance. Drives strategic initiatives, resolves escalated issues, supports budgeting and resource allocation, and fosters advisor service excellence across the branch and affiliated offices.

Own and improve production systems across backend services and web interfaces, with a backend focus and full-stack contributions. Design reliable, maintainable, and performant applications; make architectural decisions; solve ambiguous technical problems; and independently deliver complex work. Partner with product, engineering, and leadership in a fast-paced startup environment while learning unfamiliar technologies and using AI tools responsibly.

Processes new life insurance business, including policy issuance, case administration, customer and producer inquiries, account reconciliation, compliance coordination, and issue resolution. Maintains accuracy, turnaround times, and service quality while following regulatory and internal procedures. The role also supports special projects, product education, and system or processing improvements.

Provides administrative support for insurance business operations by indexing documents, processing policy and plan transactions, ordering requirements, and entering applications into administrative systems. Responds to internal and external inquiries, resolves customer service issues within defined limits, meets turnaround and production standards, and manages multiple priorities while supporting team collaboration.

Generates new sales and builds client relationships through networking, cold calling, pipeline management, and coordinated inside and outside sales strategies. Maintains CRM records, develops sales plans, responds to RFPs and RFQs, prepares presentations, forecasts results, and reports on sales goals. The role requires strong communication, negotiation, follow-up, organization, adaptability, and a customer-focused approach.

Manage Franklin Templeton Investment Solutions’ relationships with third-party evaluators and OCIO search consultants. Serve as the primary liaison, coordinate evaluations and due diligence, support DDQs and RFPs, maintain consultant databases, communicate investment insights, and gather market feedback. Partner with investment, product, risk, compliance, and legal teams to ensure accurate and compliant positioning. Build consultant engagement programs, support thought leadership, and strengthen the firm’s OCIO brand and pipeline.

Coordinate daily logistics support for an account executive: build loads, schedule appointments, dispatch trucks, perform check calls, qualify carriers, negotiate rates, and provide customer service.

Manage daily office operations for a growing roofing company, including subcontractor documentation, scheduling coordination, invoicing, and accurate entry of job costs and information into AccuLynx. Communicate with subcontractors and customers, work independently, and ensure paperwork, schedules, and job records remain current and accurate.

Drives profitable commercial growth by developing customer relationships, preparing estimates and proposals, tracking bids, coordinating installation schedules and project handoffs, supporting billing and closeout, and protecting project margins. The role serves as the primary liaison among customers, contractors, operations, field teams, and leadership while managing opportunities from initial pursuit through final payment.

Leads company-wide business development and sales growth by identifying new markets, customers, services, partnerships, and revenue opportunities. Oversees sales strategy, team performance, pipeline management, forecasting, strategic accounts, profitability, and customer retention. Works with executive and operational leaders to build scalable sales processes, evaluate growth opportunities, and execute long-term growth plans while maintaining margins and service quality.