Top Remote Operations & Support Jobs in Washington DC,

Develop and review K-12 science assessment content, including test items, passages, performance tasks, specifications, blueprints, and test forms. Use AI tools to create and evaluate accessible educational content. Coordinate writers and educators, support customer meetings, collaborate with psychometricians and development teams, and contribute to large-scale assessment planning, review, and construction.

Develops and reviews K–12 physical science assessment content, including test items, passages, performance tasks, simulations, specifications, blueprints, and test forms. Uses AI tools to create and evaluate educational content while ensuring quality and accessibility. Coordinates writers and educators, supports customer meetings, collaborates with psychometricians and development teams, and contributes to test construction and review. Some travel is required.

Provides day-to-day operational support to a brokerage team by preparing and processing documents, maintaining client and transaction records, updating systems, answering requests, supporting compliance reporting, coordinating across departments, and assisting with operational risk controls. The role requires accurate administrative work, regulatory compliance, and effective communication with brokers, finance, and risk management teams.

Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.

Manages Safety and Compliance Committee operations, including member rosters, appointments, onboarding, training records, conflict-of-interest logs, SME coordination, SOP implementation, reporting, and meeting support. The role maintains accurate governance documentation, coordinates with HRSA, OPTN contractors, internal teams, and committee members, and ensures compliance with oversight requirements and established operational plans.

Provides administrative and logistical support for Safety and Compliance Committees. Coordinates virtual meetings, agendas, presentations, minutes, transcriptions, recordings, and public summaries. Maintains committee rosters, records, procedures, dashboards, trackers, manuals, and reports while monitoring milestones and deliverables. Responds to stakeholder information requests and communicates committee activities to HRSA, OPTN leadership, committee members, contractors, and government entities. The role requires strong organization, documentation, communication, and records-management skills.

Oversee daily Business Purpose Lending fulfillment operations from application through funding. Manage Account Managers and Closers, monitor pipelines, assign workflows, track productivity and cycle times, resolve escalated loan issues, and coordinate with Sales, Credit, Underwriting, Capital Markets, Post-Closing, borrowers, brokers, and vendors. Recruit, coach, and develop staff while ensuring compliance, service standards, funding objectives, and continuous workflow improvement.

Provides administrative support to the Talent Acquisition team by managing calendars, scheduling meetings, coordinating travel, preparing correspondence and reports, processing expenses, organizing records, and handling confidential information. The role also supports internal team members and external stakeholders while maintaining accuracy, professionalism, and adaptability in a fast-paced environment.

Review images in an online tool and rate their technical quality, identifying defects such as blur, noise, poor exposure, and compression artifacts. Apply detailed guidelines consistently across large image batches, submit accurate work, and maintain reliable independent performance for at least 20 hours per week over the project period.

Review and improve simulated ITSM workflows for realism and enterprise service desk fidelity. Validate L1/L2 triage, resolution, escalation, documentation, SLA handling, approvals, identity verification, and closure behavior across ServiceNow and enterprise support tools. Annotate incorrect workflows, define gold-standard traces, identify missing dependencies, and provide feedback based on managed services or large-enterprise IT experience.

Own revenue operations as a hands-on team of one, including forecasting, bookings roll-ups, GTM metrics, pipeline hygiene, weekly operating rhythms, sales commissions, deal desk activities, and compensation plans. Build AI-powered GTM tools and automations using Claude, support finance and territory planning, and provide trusted analysis to GTM leadership.

Administer Jira, Jira Service Management, Confluence, Loom, and Workato support platforms. Manage provisioning, permissions, workflows, custom fields, SLAs, automation, request queues, and access reviews. Monitor and troubleshoot Workato recipes, support citizen developers, automate repetitive administration, document configurations, and report on platform health. Complete moderately complex improvements independently while enforcing RBAC, least privilege, data privacy, and auditable processes.

Administer enterprise AI and search platforms, including Glean, Rovo, Claude, Gemini, and AWS Bedrock. Manage users, permissions, connectors, licensing, RBAC, agents, and workspace settings while enforcing least-privilege access and data-handling standards. Troubleshoot configuration and access issues, document AI deployments, monitor usage and data exposure, support business teams, report platform health, and coordinate complex builds with Security, IT Engineering, and senior technical staff.

The Senior Business Systems Analyst will gather and document CPQ requirements, analyze workflows, translate business needs into technical specifications, and facilitate communication between stakeholders and IT teams. Responsibilities include leading validation sessions, coordinating cross-functional input, documenting defects, supporting solution testing, conducting user acceptance testing, and improving CPQ processes. The role requires strong Salesforce CPQ expertise, business systems analysis experience, process documentation skills, and familiarity with Agile and Scrum methodologies.