Top Remote Operations & Support Jobs in Washington DC,

Develop, maintain, and update policies, procedures, and member-facing disclosures to ensure regulatory compliance and clarity. Partner with compliance, legal, risk, and business stakeholders, conduct gap analyses and document reviews, manage version control and publication, and maintain audit-ready centralized repositories under tight timelines.

Lead technology vision, product and platform delivery, cybersecurity, privacy and K-12 compliance. Drive architecture, vendor management, operations, AI governance, and partner with executive team to scale the Checkology platform and organizational systems.

The Licensing Associate is responsible for managing regulatory licensing applications, ensuring compliance with U.S. and international regulations, and tracking deadlines and renewals.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Field leadership role advising dealership owners and senior leaders to improve parts and service performance. Drive business plans, analyze KPIs, resolve aftersales issues, execute service and parts initiatives, and deliver measurable results across assigned dealerships while traveling frequently and building strong relationships.

Own Salesforce architecture and GTM systems for Marketing, Sales, and Customer Success. Design scalable solutions, govern multi-instance Salesforce, support quote-to-cash and AI-driven GTM builds, build automation (Flows, Apex, LWC), integrate Salesforce tools, lead stakeholder alignment, and manage end-to-end implementations from discovery through rollout and adoption.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Coordinate operational and logistical execution of internal events for a global, remote-first company: manage travel, venues, catering, vendors, registration, budgets, invoices, and on-site support while improving processes and leveraging event technology.