Top Remote Operations & Support Jobs in Washington DC,

Lead technology vision, product and platform delivery, cybersecurity, privacy and K-12 compliance. Drive architecture, vendor management, operations, AI governance, and partner with executive team to scale the Checkology platform and organizational systems.

The Licensing Associate is responsible for managing regulatory licensing applications, ensuring compliance with U.S. and international regulations, and tracking deadlines and renewals.

Coordinate real estate transactions from contract to close, managing paperwork, deadlines, vendor access, and communications among agents, clients, lenders, and closing companies. Handle high volume of deals, provide proactive follow-up, and ensure contract compliance to deliver exceptional agent and client service.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Supports the CEO and CFO through complex calendar, email, meeting, travel, communication, and executive coordination management. Prepares agendas, pre-reads, meeting logistics, documentation, notes, decisions, and follow-ups. Uses AI-enabled tools, automation, and integrated workflows to organize information, reduce administrative friction, improve retrieval, and maintain executive context. Handles confidential information, coordinates leadership, board, investor, and company meetings, and builds strong cross-functional relationships.

Own the global quote-to-contract cycle, including deal reviews, approvals, structuring, and CPQ configuration. Partner with Sales, Finance, Legal, Product, Pricing, and other teams to execute complex deals, launch pricing and packaging, maintain revenue and opportunity data integrity, and improve forecasting. Analyze deal performance, develop sales enablement materials, streamline processes, and use AI and automation to scale revenue operations.

Own Sales and Onboarding Revenue Operations for Retail, partnering with leaders to improve pipeline, conversion, sales productivity, onboarding throughput, capacity planning, and time-to-go-live. Analyze operational data, design pilots, define process and system requirements, manage cross-functional initiatives, and drive implementation, adoption, and measurement. Use generative AI and automation to reduce administrative work and improve field productivity across Sales and Onboarding teams.

Own Revenue and Onboarding Operations for Toast Retail, partnering with Sales and Onboarding leaders to improve pipeline, conversion, productivity, onboarding throughput, and time-to-go-live. Diagnose operational data, design and launch growth pilots, define process and system requirements, improve sales-to-onboarding handoffs, and drive cross-functional adoption. The role requires hands-on roadmap ownership, SQL analysis, Salesforce fluency, applied AI usage, and influence across technical and business teams.

Provides internal end-user support for CRM, CPQ, and PSA tools through help desk tickets, Teams, and email. Builds relationships with technical teams and business users, resolves inquiries, develops communications and enablement materials, and supports presentations and product demonstrations. The role also contributes to FAQs, release notes, videos, sales enablement tools, messaging frameworks, process improvements, and stakeholder communications.

The VP of Revenue Operations will build and scale HiBob’s global revenue engine across Sales, Marketing, Customer Success, and Finance. Responsibilities include sales planning, territory and quota design, forecasting, pipeline management, CRM optimization, GTM technology ownership, AI tool adoption, performance analytics, dashboarding, cross-functional alignment, and leadership of the Sales Operations and Enablement team. The role requires improving revenue predictability, productivity, conversion rates, and operational efficiency in a global B2B SaaS environment.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.