Top Remote Operations & Support Jobs in Washington DC,

The Licensing Associate is responsible for managing regulatory licensing applications, ensuring compliance with U.S. and international regulations, and tracking deadlines and renewals.

The IT Infrastructure Managed Services Director leads cloud and network architecture solutions, drives business growth, and mentors teams, ensuring exceptional service delivery and client satisfaction.

The Senior Manager will lead the evolution of business continuity and operational resilience at Circle, focusing on integrating AI and enhancing decision-making to ensure adaptability and efficiency in a 24/7 financial system.

Provide high-judgment executive support to the Chief AI and Autonomous Systems Officer and ELT members: manage complex calendars, global travel, briefing materials, stakeholder communications, action-item follow-up, onboarding support, and continuous process improvements to increase executive leverage.

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

Lead and scale Operational Excellence across Issue Management, Customer Complaints, Identity Theft & Credit Disputes, and Quality Control. Build strategy, operating model, governance, reporting, and quality programs; drive root-cause analysis, regulatory readiness, cross-functional initiatives, automation, and continuous improvement while mentoring teams and delivering measurable operational and customer outcomes.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.

The VP of Manufacturing leads DFIN's print operations, optimizing throughput and cost performance while ensuring compliance and managing vendor relationships.

The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.

As a Senior Procurement Officer, lead strategic sourcing and negotiations for cloud infrastructure, ensure optimal vendor terms, and collaborate with engineering and finance teams.