Top Remote Operations & Support Jobs in Washington DC,

Lead and coordinate day-to-day program operations across workstreams, optimize workflows, monitor performance metrics, support workforce readiness and training, and drive continuous improvement and process standardization to meet contract objectives in collaboration with leadership and government stakeholders.

Build and run the companys Revenue Operations function: configure CRM and GTM tech, own reporting and forecasting, document processes, manage compensation design and finance partnership, and deliver AI-driven workflow improvements to support sales, marketing, and customer success.

Leads exercise project teams, manages planning and execution of exercises, and develops documentation and reports, ensuring adherence to HSEEP methodology.

Provide administrative and operational support for CVAS Producer Solutions including insurance certificates, vendor approvals, licensing requests, job database updates, client and producer requests, and troubleshooting allocations. Maintain compliance with company policies and build strong relationships with management and stakeholders to ensure timely, accurate operations.

Create and maintain customer-facing technical content and courseware for HPE Networking products. Produce concepts, tasks, installation guides, in-product help, video scripts, and course modules. Collaborate with stakeholders and SMEs, analyze specs, learn products hands-on, follow style/process guidelines, and lead small documentation teams.

The Policy Assurance Specialist ensures quality standards in call center and underwriting support, conducting audits, providing feedback, and developing training to drive improvement.

Conduct background investigations for the Department of Homeland Security, interviewing subjects and documenting findings to resolve issues and establish suitability.

The Weitzman Education Specialist manages education interventions, supports project planning, engages stakeholders, and coordinates with faculty. Responsibilities also include data analysis and educational material development.

The Records Management Specialist will enhance the RMS in M365 SharePoint, manage records, ensure compliance with federal regulations, and provide ongoing RM support.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.