Top Remote Jobs in Tulsa, OK

Chief of Staff responsible for building and leading internal operations, improving company systems and processes, representing leadership, driving cross-functional initiatives, managing a small operations team, strengthening employee experience, and improving internal communications. The role requires strong judgment, discretion, initiative, organizational ability, communication skills, and experience operating effectively in a demanding, growing organization.

Provides first-line technical product support to customers, guides troubleshooting, assesses and escalates incidents, follows issues through resolution, and recommends documentation improvements. The role requires strong customer service, collaborative problem-solving, and practical experience troubleshooting Windows and macOS systems, antivirus interactions, and system-management tools such as GPO, RMMs, and SCCM.

Manage a global 24/7 Security Operations Center, including analyst leadership, shift coverage, operational processes, quality assurance, training, and career development. Improve workflows, playbooks, and service-level performance while collaborating with Product, Support, Tactical Response, Threat Hunting, and Detection Engineering teams. Lead initiatives, track security operations objectives, operationalize new services, and communicate technical concepts to internal stakeholders and external audiences.

Owns the technical customer relationship for public cloud environments, advising on AWS, Azure, and GCP best practices. Conducts cloud architecture reviews, governance sessions, ticket reviews, and spend optimization discussions. Acts as a customer advocate, escalation point, and liaison with internal teams. Provides product guidance, billing support, technology education, and strategic recommendations while maintaining executive-level customer relationships.

Leads a customer engagement and technical account management team supporting managed-services customers. Oversees team performance, capacity, escalations, customer meetings, service-level outcomes, training, recruiting, workflows, and quality control. Partners across internal teams to improve customer satisfaction and resolve service tickets. Requires customer escalation expertise, public cloud knowledge, KPI-driven process improvement, and strong people leadership.

Own product marketing strategy and execution, including positioning, messaging, go-to-market launches, sales enablement, competitive intelligence, analyst relations, and expansion campaigns. Partner with Product, Sales, Marketing, and Customer Success to drive adoption, pipeline, retention, and revenue. Translate complex technical capabilities into compelling narratives and measure launch performance. The role requires at least five years of B2B product marketing experience, or three years with an advanced degree, and travel up to 25%.

Build testing tools, frameworks, metrics, and standards for Cedar’s engineering teams. Improve test-suite reliability, speed, coverage, service-to-service testing, and CI/CD integration. Establish testing best practices, connect tests to product behavior, and lead quality-improvement projects from investigation through adoption. The role requires strong software development and testing expertise in Python and JavaScript/TypeScript, with experience using modern testing frameworks and measuring test performance and reliability.

Leads investment strategy by partnering with advisors on allocation planning, investment proposals, portfolio construction, and client consultations. Develops customized investment tools, analytics, messaging, and collateral across asset classes and business units. Represents the firm with affluent and ultra-high-net-worth clients, coordinates internal investment functions, mentors strategists, and drives consistent, client-focused investment guidance and business growth.

Leads GTM analytics and sales strategy for global specialist and RX sales. Owns planning, dashboards, forecasting, quota and territory design, pipeline analysis, operating cadences, and executive communications. Partners with Sales, Finance, Marketing, Product, and Customer Success to develop and measure GTM plays. Manages and mentors team members while serving as a strategic advisor to senior sales and business leaders.

Investigate security alerts, collect and analyze evidence, identify intrusion vectors, and document incident findings and remediation recommendations. Conduct threat hunting, analyze forensic artifacts during incident response, improve threat detection capabilities, research attack methodologies, and provide technical feedback to product development teams. Collaborate across security functions while driving process improvements and maintaining ownership of investigations and remediation tracking.

Provides high-volume technical support through phone, ticketing, and chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents in ServiceNow; handles escalations; and communicates solutions to nontechnical users. Guides junior analysts, supports knowledge management and training, analyzes trends, recommends process improvements, and contributes to IT service efficiency and compliance.

Leads high-impact IT incident response, coordinating technical teams, managing incident bridges, triaging issues, communicating status, and driving timely resolution. Monitors dashboards and alerts, escalates emerging issues, and initiates major incident processes when needed. Also supports problem management through root-cause and trend analysis, incident action plans, documentation, reporting, and process improvements.

Own the vision, strategy, roadmap, pricing, and packaging for Vercel’s storage portfolio, including blob storage, persistent filesystems, databases, and key-value storage. Partner with engineering, design, developer experience, and enterprise customers to deliver reliable, secure, scalable storage products integrated across Vercel’s cloud platform. Use customer feedback and performance data to prioritize investments and guide product decisions.