Top Remote Jobs in Tampa, FL

Supports Customer Success Managers by resolving support tickets, coordinating onboarding and end-user training, executing adoption and go-live plays, monitoring account health, routing qualified leads, and maintaining continuity for assigned accounts. The role investigates escalated issues, coordinates with internal teams and healthcare providers, tracks customer success metrics, and identifies utilization risks. Candidates need healthcare or healthcare technology experience, strong communication, organization, CRM and data skills, and the ability to manage high-volume customer requests.

Manage a portfolio of WellHive customer accounts, driving platform adoption, customer health, and measurable outcomes. Build relationships with site leadership, program leads, and end users; identify risks; lead interventions; coordinate internal support; report account progress; and serve as a platform expert. The role requires 3–5 years of customer success, account management, or comparable software-company experience.

Owns strategic enterprise accounts, driving retention, renewals, expansion, cross-sell, upsell, and profitable revenue growth. Leads consultative sales engagements, executive relationships, business reviews, proposals, negotiations, forecasting, and account planning. Requires independent management of complex B2B sales cycles within the managed service provider industry, collaboration with solutions and service teams, and travel to customer sites and industry events.

Drives retention, expansion, renewals, and long-term growth across mid-market B2B accounts. Develops account strategies, identifies cross-sell and upsell opportunities, conducts customer meetings and executive briefings, negotiates commercial terms, presents proposals, and secures commitments. Partners with solution architects and service managers to develop solutions, assess adoption and risk, and support customer growth. Requires MSP industry experience and willingness to travel up to 50%.

Leads engineering strategy, architecture, delivery, and organizational development for Agiloft’s Contract Intelligence portfolio. Oversees Astra Agents, Contract Intelligence Graph, shared cloud-native platforms, APIs, IAM, AI assistants, and integrations. Partners with Product, Design, Applied AI, and Operations to deliver secure, scalable, reliable customer-facing systems. Manages distributed engineering teams, develops leaders, establishes operational metrics, guides responsible AI practices, and remains hands-on in architecture, code reviews, and technical decisions.

Owns end-to-end features and services across Rails, Python machine-learning services, agent infrastructure, and data platforms. Improves the scalability, reliability, and cost efficiency of computer vision and LLM inference pipelines; builds model infrastructure, orchestration, and evaluation systems; contributes to architecture and code reviews; mentors teammates; ships production code; and participates in troubleshooting and incident response.

Provides frontline support for carrier activities, including selecting carriers for sales opportunities, handling routine customer inquiries, negotiating transaction costs, resolving issues, and escalating opportunities for improvement. This hybrid role requires commuting to Downtown Akron, Ohio, or Green Bay, Wisconsin. Candidates need a high school diploma or GED and 0–1 year of operations or related experience.

Manage key customer accounts and support sales operations, client onboarding, quoting, contract negotiations, order processing, forecasting, and fulfillment coordination. Partner with Account Executives, customers, and internal teams to deliver accurate service, improve customer experience, identify risks, and support remediation. The role requires strong organization, communication, adaptability, relationship-building, and customer advocacy skills.

Manage customer accounts and support sales operations, including client onboarding, quoting, contract coordination, order processing, fulfillment forecasting, and customer advocacy. The role builds trusted client relationships, coordinates internal and external teams, escalates risks, supports remediation, and helps drive account growth and operational excellence. Candidates must be U.S.-based, with preference for those in the PST time zone.

Manage customer accounts and support sales operations, onboarding, quoting, contract coordination, order fulfillment, forecasting, and delivery schedules. Build trusted client relationships, serve as a customer advocate, collaborate with internal and external teams, escalate risks, and support remediation. The role requires strong organization, communication, adaptability, attention to detail, and relationship-building skills.

Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.

Manages accounts payable operations, including vendor onboarding, bill processing, payment coordination, purchase orders, and fraud-prevention controls. Prepares bank and credit card reconciliations, monitors outstanding checks and purchase orders, supports month-end close, audit preparation, and financial recordkeeping. Collaborates with finance stakeholders and maintains accurate documentation and compliance with GAAP, Uniform Guidance, funder policies, and internal controls.

Provides first-line support to prospective and current students through phone and email. Answers questions, applies sales techniques, updates accounts, assists with technical and course-navigation issues, explains products and regulations, resolves problems, and follows up. Maintains product knowledge, meets department metrics, promotes first-call resolution, and delivers professional customer service in a remote contact-center environment.

Leads a portfolio of concurrent healthcare projects, supervising project managers and coordinating cross-functional teams. Responsibilities include developing project plans and business justifications, managing scope, timelines, resources, costs, risks, and requirements, resolving delivery issues, reporting status to leadership, facilitating change, and ensuring compliance with organizational policies and healthcare regulations. The role also recruits, mentors, and develops project management staff while partnering with executives and business units across the organization.

Leads merger and acquisition integration projects for acquired healthcare practices and entities. Develops integration plans, coordinates clinical, finance, HR, IT, and operations teams, manages change, mitigates risks, resolves issues, conducts quality reviews, improves processes, and communicates progress to physicians, practice managers, and executives. Ensures operational continuity, stakeholder alignment, and successful integration outcomes.