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Top Remote Customer Success Jobs in Tampa Bay, FL
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills:
AzureIcertis
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As the Director of Technical Support Engineering, you will lead a team to deliver exceptional technical support to customers, driving issue resolution, developing team skills, and optimizing processes. You will collaborate with various stakeholders to enhance customer satisfaction and efficiency, while managing a rapidly growing support organization.
Enterprise Web • Hardware • Internet of Things • Software
As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.
Featured Jobs
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.
Cloud • Greentech • Other • Energy
The Senior Contracts Specialist at Crusoe will manage procurement processes, negotiate contracts, develop supplier relationships, and ensure compliance with contractual terms while collaborating with various teams. The role requires expertise in SAAS agreements and supply chain management.
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager at CrowdStrike, you will foster relationships with customers, help them maximize their use of LogScale/Next-Gen SIEM, support business outcomes, manage renewals, and provide strategic business reviews. You will also drive customer engagement and document feedback for internal teams.
Top Skills:
SIEMSoar
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, addressing complex customer issues and working closely with teams across the organization. This role involves troubleshooting, managing tickets, and contributing to customer satisfaction and knowledge sharing within the support team.
Top Skills:
.NetC++Java
Cloud • Enterprise Web • Healthtech • Mobile • Software
As a Senior Customer Success Manager at TigerConnect, you will manage strategic client relationships focusing on retention and growth for large enterprise clients in the healthcare sector. Responsibilities include developing success plans, driving product adoption, addressing customer challenges, and facilitating onboarding and training.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Intern will support the team by creating and implementing customer documents, tagging financial statements with XBRL, and collaborating with internal teams. The role requires providing exceptional customer service and ensuring document accuracy before filing deadlines.
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success manages strategies to enhance customer satisfaction and growth during rapid scaling. They lead a Customer Success team, develop annual plans in alignment with company goals, and foster relationships with senior management and stakeholders. Responsibilities also include overseeing operations and mentoring employees within a metric-driven environment.
Cloud • Edtech • Information Technology • Software
As the Director of Customer Success, you will lead customer success strategies and oversee a team of Customer Success Managers. Your responsibilities include driving adoption, retention, and renewals across a large customer base while collaborating with sales and guiding your teams to meet strategic goals. Additionally, you'll support operational tasks, monitor customer health, and build relationships to foster upsell opportunities.
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to maximize the use of the platform, builds lasting client relationships, drives renewals and growth opportunities, and ensures customer satisfaction by predicting and addressing needs proactively.
Cloud • Edtech • Information Technology • Software
The Customer Success Coordinator is responsible for managing and renewing customer contracts, collaborating with various internal teams to ensure successful renewals and upsell opportunities. The role requires strong communication skills and a proactive approach to problem-solving, while also engaging in the entire renewal lifecycle management including forecasting and negotiations.
Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles
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