Top Remote Customer Success Jobs in Tampa Bay, FL

As an Engagement Specialist at Mainstay, you will implement features that help partners and end users on the Engagement Platform. Responsibilities include planning learner communications, analyzing platform performance, and supporting customer growth. Requires at least two years of higher-education experience and strong communication skills.

As a Customer Success Manager at Mainstay, you will play a critical role in driving growth, innovation, and expansion by managing partner relationships to ensure maximum value from products and services. Responsibilities include developing partnership strategies, managing relationships, tracking performance, and leading negotiations.

Customer Success Manager at Zayo, responsible for managing customer relationships, analyzing data, conducting business reviews, onboarding, and identifying growth opportunities. Requires 5+ years experience in Telecom and customer success roles, excellent communication skills, and proficiency in Microsoft Office.

As a Customer Success Manager at Zayo, you will analyze lifecycle data, manage customer goals, and accelerate customers through their lifecycle journey. You will handle customer onboarding, revenue risk assessment, renewal, and upselling, while maintaining a focus on providing excellent customer experience. Minimum of five years experience in the Telecom industry and customer success role required.

The Senior Benefits Specialist at Inspira Financial is responsible for managing and administering the firm's benefits and retirement programs, serving as a liaison between the broker and carriers, providing escalated support for employee benefit matters, and leading the open enrollment process. Duties include administering various employee benefit plans, overseeing compliance requirements, managing benefit policies, and serving as an escalation point for the Benefits Specialist.

As a Growth Customer Advocate at Atlassian, responsible for providing exceptional customer engagement, driving revenue growth through upselling and cross-selling, assisting customers in building a compelling business case, and capturing customer insights to optimize product and marketing strategies. Requires 3+ years of experience in business-to-business sales environment and a customer-centric mindset.

The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.

The Head of Customer Success at kea will lead the Customer Success team in deploying and supporting the Voice AI solution for restaurants. Responsibilities include establishing customer success standards, building a talented team, and improving the overall customer experience.

Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.