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Top Remote Customer Success Jobs in Tampa Bay, FL

7 Days Ago
Remote
Hybrid
68 Locations
Senior level
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills: AzureIcertis
5 Hours Ago
Remote
USA
Mid level
Mid level
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.
5 Hours Ago
Remote
5 Locations
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.

Featured Jobs

12 Hours Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
115K-184K Annually
Senior level
115K-184K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As the Director of Technical Support Engineering, you will lead a team to deliver exceptional technical support to customers, driving issue resolution, developing team skills, and optimizing processes. You will collaborate with various stakeholders to enhance customer satisfaction and efficiency, while managing a rapidly growing support organization.
14 Hours Ago
Easy Apply
Remote
US
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.
14 Hours Ago
Easy Apply
Remote
USA
Easy Apply
81K-115K Annually
Senior level
81K-115K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.
15 Hours Ago
Remote
Hybrid
2 Locations
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Cloud • Greentech • Other • Energy
The Senior Contracts Specialist at Crusoe will manage procurement processes, negotiate contracts, develop supplier relationships, and ensure compliance with contractual terms while collaborating with various teams. The role requires expertise in SAAS agreements and supply chain management.
21 Hours Ago
Remote
USA
100K-170K Annually
Mid level
100K-170K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager at CrowdStrike, you will foster relationships with customers, help them maximize their use of LogScale/Next-Gen SIEM, support business outcomes, manage renewals, and provide strategic business reviews. You will also drive customer engagement and document feedback for internal teams.
Top Skills: SIEMSoar
21 Hours Ago
Remote
Hybrid
2 Locations
72K-133K Annually
Senior level
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, addressing complex customer issues and working closely with teams across the organization. This role involves troubleshooting, managing tickets, and contributing to customer satisfaction and knowledge sharing within the support team.
Top Skills: .NetC++Java
21 Hours Ago
Remote
United States
128K-200K Annually
Senior level
128K-200K Annually
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
As a Senior Customer Success Manager at TigerConnect, you will manage strategic client relationships focusing on retention and growth for large enterprise clients in the healthcare sector. Responsibilities include developing success plans, driving product adoption, addressing customer challenges, and facilitating onboarding and training.
Top Skills: SaaS

Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles

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Tulip Thumbnail
Software • Internet of Things • Hardware • Enterprise Web
Somerville, MA
310 Employees
Crusoe Energy Systems Thumbnail
Other • Greentech • Energy • Cloud
2 Offices
667 Employees
Samsara Thumbnail
Software • Internet of Things • Hardware • Computer Vision • Cloud • Artificial Intelligence
9 Offices
2800 Employees
January Thumbnail
Social Impact • Payments • Mobile • Fintech • Financial Services
2 Offices
90 Employees
Findhelp Thumbnail
Software • Social Impact • Mobile • Healthtech • Edtech • Data Privacy • Cloud
3 Offices
200 Employees
Clay Thumbnail
Software • Sales • Productivity • Machine Learning • Consumer Web • Artificial Intelligence • Analytics
New York, NY
93 Employees
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