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Top Remote Customer Success Jobs in Tampa Bay, FL

7 Days Ago
Remote
Hybrid
68 Locations
Senior level
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills: AzureIcertis
6 Hours Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
115K-184K Annually
Senior level
115K-184K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As the Director of Technical Support Engineering, you will lead a team to deliver exceptional technical support to customers, driving issue resolution, developing team skills, and optimizing processes. You will collaborate with various stakeholders to enhance customer satisfaction and efficiency, while managing a rapidly growing support organization.
8 Hours Ago
Easy Apply
Remote
US
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.
8 Hours Ago
Easy Apply
Remote
USA
Easy Apply
81K-115K Annually
Senior level
81K-115K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.
8 Hours Ago
Remote
Hybrid
2 Locations
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Cloud • Greentech • Other • Energy
The Senior Contracts Specialist at Crusoe will manage procurement processes, negotiate contracts, develop supplier relationships, and ensure compliance with contractual terms while collaborating with various teams. The role requires expertise in SAAS agreements and supply chain management.
15 Hours Ago
Remote
USA
100K-170K Annually
Mid level
100K-170K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager at CrowdStrike, you will foster relationships with customers, help them maximize their use of LogScale/Next-Gen SIEM, support business outcomes, manage renewals, and provide strategic business reviews. You will also drive customer engagement and document feedback for internal teams.
Top Skills: SIEMSoar
15 Hours Ago
Remote
Hybrid
2 Locations
72K-133K Annually
Senior level
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, addressing complex customer issues and working closely with teams across the organization. This role involves troubleshooting, managing tickets, and contributing to customer satisfaction and knowledge sharing within the support team.
Top Skills: .NetC++Java
15 Hours Ago
Remote
United States
128K-200K Annually
Senior level
128K-200K Annually
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
As a Senior Customer Success Manager at TigerConnect, you will manage strategic client relationships focusing on retention and growth for large enterprise clients in the healthcare sector. Responsibilities include developing success plans, driving product adoption, addressing customer challenges, and facilitating onboarding and training.
Top Skills: SaaS
15 Hours Ago
Remote
USA
Internship
Internship
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Intern will support the team by creating and implementing customer documents, tagging financial statements with XBRL, and collaborating with internal teams. The role requires providing exceptional customer service and ensuring document accuracy before filing deadlines.
15 Hours Ago
Remote
USA
164K-265K Annually
Senior level
164K-265K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success manages strategies to enhance customer satisfaction and growth during rapid scaling. They lead a Customer Success team, develop annual plans in alignment with company goals, and foster relationships with senior management and stakeholders. Responsibilities also include overseeing operations and mentoring employees within a metric-driven environment.
15 Hours Ago
Remote
Hybrid
USA
173K-193K Annually
Senior level
173K-193K Annually
Senior level
Cloud • Edtech • Information Technology • Software
As the Director of Customer Success, you will lead customer success strategies and oversee a team of Customer Success Managers. Your responsibilities include driving adoption, retention, and renewals across a large customer base while collaborating with sales and guiding your teams to meet strategic goals. Additionally, you'll support operational tasks, monitor customer health, and build relationships to foster upsell opportunities.
15 Hours Ago
Remote
Hybrid
USA
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to maximize the use of the platform, builds lasting client relationships, drives renewals and growth opportunities, and ensures customer satisfaction by predicting and addressing needs proactively.
15 Hours Ago
Remote
Hybrid
USA
63K-70K Annually
Entry level
63K-70K Annually
Entry level
Cloud • Edtech • Information Technology • Software
The Customer Success Coordinator is responsible for managing and renewing customer contracts, collaborating with various internal teams to ensure successful renewals and upsell opportunities. The role requires strong communication skills and a proactive approach to problem-solving, while also engaging in the entire renewal lifecycle management including forecasting and negotiations.

Top remote Companies in Tampa Bay, FL Hiring Customer Success Roles

See All
CrowdStrike Thumbnail
Security • Sales • Information Technology • Cybersecurity • Computer Vision • Cloud
25 Offices
10000 Employees
SailPoint Thumbnail
Software • Security • Sales • Data Privacy • Cybersecurity • Cloud • Artificial Intelligence
6 Offices
2461 Employees
Tulip Thumbnail
Software • Internet of Things • Hardware • Enterprise Web
Somerville, MA
310 Employees
Crusoe Energy Systems Thumbnail
Other • Greentech • Energy • Cloud
2 Offices
667 Employees
Samsara Thumbnail
Software • Internet of Things • Hardware • Computer Vision • Cloud • Artificial Intelligence
9 Offices
2800 Employees
Findhelp Thumbnail
Software • Social Impact • Mobile • Healthtech • Edtech • Data Privacy • Cloud
3 Offices
200 Employees
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